Homeowner Services Coordinator

About Us Central Delaware Habitat for Humanity partners with hardworking families to build strength, stability, and self-reliance through affordable home ownership. As we expand our impact and strengthen our programs, we are seeking a compassionate, organized, and mission-driven professional to support families on their journey to becoming Habitat homeowners.

This is an excellent opportunity for someone who wants meaningful work, enjoys helping people, and is excited about growing into a leadership role over time.

The Homeowner Services Coordinator is the primary contact for partner home buyers after they have been accepted into our home ownership program. This role supports families through sweat equity, home ownership education, mortgage readiness, the closing process, and into their first year as homeowners.

• Serve as the main point of contact for approved partner home buyers.
• Facilitate onboarding meetings and explain program expectations.
• Track sweat equity hours in coordination with the Volunteer Manager and Construction team.
• Schedule and support home ownership training workshops.
• Provide ongoing coaching, communication, and support through mortgage-readiness.
• Assist families with document preparation leading up to closing.
• Maintain accurate case files and compliance documentation.
• Conduct post-closing follow-ups and support new homeowners for up to one year.
• Assist with early-stage mortgage delinquency outreach.
• Provide administrative support to the Homeowner Services Committee.
• Support events such as groundbreakings, wall-raisings, closings, and dedications.

• Strong communication and customer service skills.
• Ability to work compassionately with diverse populations.
• Strong organization, documentation, and follow-through.
• Proficiency with Microsoft Office and digital recordkeeping.
• Valid driver’s license and ability to pass background and credit checks.
• Willingness to complete annual Mortgage Loan Originator (MLO/QLO) training (provided).

• Experience in housing, social services, case management, or nonprofit programs.
• Experience working with volunteers or committees.
• Familiarity with Habitat for Humanity programs.

• Full-time, in-office, Monday–Friday.
• Occasional evenings or weekends for workshops or special events.

• $45,000 annual salary.
• Paid medical insurance (eligible after 60 days).
• Retirement plan with employer contribution (eligible after 60 days).
• Paid time off (PTO).
• Professional development opportunities.
• Advancement path.

Please submit your resume and a brief cover letter to:
(Use the "Apply for this Job" box below). Subject line:
Homeowner Services Coordinator – Application. Or mail Applications to:
Central Delaware Habitat for Humanity 2311 South DuPont Highway Dover DE

Dover, DE

Habitat for Humanity, founded in 1976, is a global, Christian-based nonprofit organization that grew out of an intentionally multi-racial community in rural Georgia. Seeking to put God’s love into action, Habitat brings together people of all faiths and people of no faith to build homes, communities and hope. Working alongside each other, we help families and individuals build and improve places to call home and achieve the strength, stability and self-reliance they need to build better lives for themselves.

Habitat seeks individuals who have a willingness to affirm these principles and values.

At Habitat for Humanity International, we are compelled by our Koinonia roots to put God’s love for all into action and pursue housing equity and opportunity by bringing all people together to build community and drive impact. We strive to build a culture rooted in learning, accountability and trust, attracting and retaining mission-driven talent reflective of the global communities we serve.

As an equal opportunity employer, we realize our success depends on courageously committing to being a workplace where all staff feel safe, welcome, visible, respected, supported and valued, and building a workforce that reflects a variety of lived experiences, backgrounds and perspectives, in which every person experiences dignity and respect.

We also require that all staff take seriously their ethical responsibilities to safeguarding our intended beneficiaries, their communities (especially children) and all those with whom we work. In line with the prevention of sexual exploitation and abuse, all staff must pass a thorough background screening and will be held accountable to upholding our policies around ethical behavior, including safeguarding and whistleblowing.