Veterinary Technician Supervisor

1008 S. Governors Ave., Dover, DE 19904

Governors Avenue Animal Hospital is seeking an experienced Veterinary Technician Supervisor to lead our technician and support teams during an exciting period of growth and transformation under new leadership.

For decades, Governors Avenue Animal Hospital has been a trusted part of the Dover community, providing compassionate, high-quality veterinary care. Today, we are building upon that foundation by strengthening our team, standardizing our processes, and creating new opportunities for professional growth and development.

This role is ideal for an experienced veterinary technician who is passionate about leadership, team development, operational excellence, and patient care. As Veterinary Technician Supervisor, you will serve as a key member of the hospital leadership team, helping to develop staff, improve workflows, drive accountability, and create a positive and collaborative culture where both patients and team members thrive.

Licensed Veterinary Technicians (LVTs) are strongly preferred. Candidates should possess at least five years of veterinary technician experience, with previous leadership, lead technician, or supervisory experience highly preferred.

The Veterinary Technician Supervisor provides hands‑on leadership and oversight for the hospital's veterinary technicians and support staff. This position combines clinical expertise with leadership responsibilities and plays a critical role in ensuring exceptional patient care, efficient hospital operations, and a positive team environment.

The successful candidate will lead training and onboarding initiatives, support performance management, establish clear expectations and accountability standards, and partner closely with hospital leadership to develop systems and processes that promote consistency and efficiency throughout the practice.

This position offers a unique opportunity to make a meaningful and lasting impact by helping shape the future of our technician team, training programs, and operational standards.

• Provide daily leadership, mentorship, coaching, and support to veterinary technicians and support staff.
• Foster a culture of accountability, professionalism, teamwork, and continuous improvement.
• Conduct performance coaching, corrective action, and development discussions as needed.
• Assist with performance evaluations and individual development planning.
• Identify opportunities to strengthen team skills and improve overall performance.
• Support continuing education and professional growth initiatives.
• Promote a positive, respectful, and collaborative workplace culture.

• Lead onboarding and training for new veterinary technicians and support staff.
• Develop and maintain a structured technician training program and skills curriculum.
• Establish training checklists, competency standards, and career development pathways.
• Partner with hospital leadership to identify ongoing training needs.
• Create opportunities for team members to advance professionally within the organization.

• Oversee daily technician staffing, workflow coordination, and resource utilization.
• Ensure appropriate staffing coverage to support patient care and hospital operations.
• Evaluate workflow challenges and implement practical solutions to improve efficiency.
• Coordinate communication between client service representatives, technicians, and doctors to enhance patient flow.
• Help maintain a smooth, organized, and productive hospital environment.

• Develop, implement, and maintain standard operating procedures (SOPs).
• Standardize technician workflows and…