Strategic Account Executive - Missouri Area

Pace Mate Strategic Account Executive (full-time, remote)

Location:

(remote) USA, Missouri Area

We are currently seeking a Strategic Account Executive is responsible for owning the strategic, executive-level, and commercial partnership with high-value electrophysiology (EP), cardiology, and heart failure practices across enterprise hospital systems and IDNs. This role ensures Pace Mate delivers measurable clinical, operational, and business value while driving long-term account growth, retention, and expansion.

The Strategic Account Executive operates above day-to-day operational support, focusing on executive alignment, strategic planning, escalation management, renewals, and upsell opportunities. The Strategic Account Executive plays a critical role in strengthening customer loyalty, expanding enterprise adoption, and generating references that support future sales growth and market expansion.

Pace Mate offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, Vision, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, Healthcare Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Identity Theft Protection, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage.

• Serve as the strategic and executive point of contact for accounts in assigned geography
• Collaborate with Sales, Marketing, Product, Clinical, and Customer Success teams to drive strategic outcomes
• Gain a deep understanding of customer clinical strategy, operational priorities, and business objectives
• Translate operational performance into executive-level insights and ROI
• Serve as escalation owner when issues impact clinical trust, executive confidence, or commercial outcomes
• Serve as the lead point of contact for all Key Accounts while building and nurturing trusted, long-lasting relationships
• Collaborate with Sales, marketing, product development and customer success teams to ensure business progress
• Use of communication skills to present to and influence key stakeholders in the sales process
• Create key opinion leaders / reference sites within each current Key Account customer & region
• Manage expenses within budget
• Re-Sign current customers on longer term agreements and contract renewals
• Active involvement in weekly and quarterly sales planning process
• Overall Account Ownership
• Own the strategic health, retention, and growth of assigned enterprise accounts
• Maintain multi-year account plans aligned to customer goals and Pace Mate strategy
• Drive expansion through additional clinics, service lines, or offerings
• Support pricing changes and contract renewals
• Escalation & Risk Management
• Reference site / references nurturing
• Serve as Executive Sponsor

• 3-5 years of experience in complex healthcare account management or healthcare enterprise SaaS
• ~3-5 Years of team management in healthcare
• ~ Proven experience owning post-sale revenue, renewals, and expansion
• ~ Experience working with hospital systems, IDNs, or large multi-site healthcare organizations
• ~ Computer literate with Excel, Word, Adobe, Power Point
• ~ Sales Management experience
• ~ CRM/Cardiology Account Management Experience Required; EDUCATION, TRAINING, AND
  
  EXPERIENCE:
• ~ REQUIRED EQUIPMENT
• ~ While performing the duties of this job, the employee is consistently required to remain in a stationary position, constantly operate a computer or other office equipment, and frequently communicate with customers and employees.
• and repetitive motions using fingers and forearms in data entry.

You will be expected to travel between 50%
-70% of the time to fully perform your duties and responsibilities.

If working from, residing at a location other than your legal address that Pace Mate has on file, employee must inform IT and get approval to do so.

Foreign Transport of Sensitive Information - Whenever Confidential information is carried by a Pace Mate worker into a foreign country, the information is either stored in some inaccessible form, such as an encrypted external storage media, or remain in the worker's possession at all times.

Pace Mate's workers shall not take Secret Pace Mate information into another country unless the permission has been obtained from Physical Security management.

Supervised by: VP of Strategic Account Management

Target Compensation Range:
Target compensation range of up to $232,500 OTE annually depending on…