Install Account Executive - Enterprise

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the opportunity

As an Enterprise Account Executive focused on customer expansion, you will lead growth across a portfolio of large, complex customers. You will build executive relationships, understand customer priorities and current engagement, and coordinate account teams around measurable expansion opportunities. You are accountable for assigned growth goals, account strategy, and forecast quality. Customer Success supports outcomes and adoption;
Renewals owns renewal sales and retention motions.

What you'll do

• Build account plans around customer strategy, organizational priorities, current engagement, relationship strength, whitespace, and growth potential.
• Map executive sponsors and buying groups across business, technology, finance, and operations; identify influence paths, decision criteria, and relationship gaps.
• Use customer, market, and internal account insight to prioritize opportunities and coordinate coverage across the portfolio.

• Conduct discovery with senior stakeholders to identify enterprise needs, timing, investment priorities, and opportunities to extend value.
• Create business cases that connect customer priorities to measurable outcomes, investment considerations, and expected value.
• Align stakeholders with competing objectives and guide expansion decisions through complex evaluation and approval processes.

• Lead internal specialists and partners through solution validation, proposals, commercial review, and implementation planning.
• Partner with Customer Success on outcomes and adoption, and coordinate with Renewals on account context.
• Lead expansion negotiation and close plans, engaging experts on procurement, security, legal, and delivery considerations.

• Maintain accurate activity, opportunity, pipeline, and forecast information in company sales systems; surface customer, competitive, commercial, and delivery risks with clear action plans.
• Coordinate post-close commitments, customer objectives, and success measures with implementation and customer-success partners.

What you bring

Basic qualifications

• Typically 5-8 years of relevant professional experience, or an equivalent combination of education, training, and practical experience.
• A record of growing large customer accounts and leading complex, multi-stakeholder expansion opportunities.
• Experience building executive relationships, developing value cases, and coordinating cross-functional account teams.
• Demonstrated commercial judgment and disciplined account planning, negotiation, and opportunity forecasting.

Preferred qualifications

• Experience managing strategic enterprise accounts and coordinating customer success, services, or partner teams.

Travel requirement:
Travel based on assigned territory, customer needs, and business requirements; up to 50%.

Company Overview:

UKG is the Workforce Operating Platform with unified HR, payroll, and workforce management, built to solve the unique challenges of frontline work. Powered by people-first AI and decades of labor data, UKG turns workforce…