Compliance & Policy Manager; Volunteer

Compliance & Policy Manager (Volunteer – 20–25 hours/week)

The Loop Roots Foundation is a nonprofit, tax‑exempt organization dedicated to supporting justice‑impact families by removing physical, financial, and emotional barriers to incarceration visitation, mental health care, and reentry. Founded in 2025, it serves underserved communities across Maryland, Arizona, Pennsylvania, New Mexico, California, and Virginia.

Our key initiatives:

• Loop Connect – a ride‑credit sponsorship platform that provides free or subsidized rides to prison visitation facilities, allowing families to stay in contact during incarceration.
• Loop Talk – a HIPAA‑compliant virtual therapy program offering trauma‑informed mental health care to justice‑impacted individuals and caregivers, including children.
• Loop Troop – a rideshare partnership that ensures families have access to safe, reliable, and culturally competent transportation services.

The Compliance & Policy Manager ensures that Loop Roots Foundation and Loop Troop Inc. maintain full compliance with federal, state, and program regulations. The role will oversee data protection, licensing, nonprofit governance, and legal documentation to protect the organization’s integrity and ensure operations meet ethical and regulatory standards.

• Nonprofit (Loop Roots Foundation) Compliance – 501(c)(3) compliance with IRS and state charitable registration laws, maintain state charity filings, track annual reporting deadlines (Form 990, charitable renewals), review program policies for HIPAA, CJIS, and privacy compliance, manage grant compliance documentation and donor acknowledgment protocols.
• Corporate (Loop Troop Inc.) Compliance – oversee business licenses, rideshare/TNC registrations, and state filings, ensure vendor and driver documentation (insurance, background checks) align with company standards, support contract reviews and ensure service‑level compliance across partnerships, review employment and volunteer policies for legal accuracy.
• Data Protection & Privacy – maintain data retention schedules and ensure GDPR/HIPAA‑like standards for sensitive data, work with tech teams to enforce privacy and encryption protocols, audit access logs, user consent systems, and data deletion workflows.
• Internal Policy Development – draft and update internal policy manuals (Data Security Policy, Non‑Discrimination Policy, Code of Conduct), ensure all program teams follow correct data‑sharing and recordkeeping procedures, conduct quarterly compliance reviews and report findings.

• Reports to Marketta Kirby, Executive Director.
• Works closely with Legal Aid Program Manager Rifat Sultan Sipra, Program Managers, and Admin Team Victoria Isaac.

• Create a Compliance Tracker Sheet covering all federal and state requirements.
• Review and finalize Data Privacy & Retention Policy for both entities.
• Conduct a compliance audit of Loop Troop app integrations (Stripe, Checkr, Twilio, Zoho).
• Draft a unified Volunteer Code of Conduct & Confidentiality Agreement.
• Create a policy document storage system in Zoho Work Drive.

• Background in legal, nonprofit management, or corporate governance.
• Understanding of 501(c)(3) and social enterprise compliance.
• Detail‑oriented with strong organizational skills.
• Familiarity with privacy laws (HIPAA, GDPR, or CJIS preferred).