Field Service Technician​/Engineer

• Respond to incoming customer calls for service and spare parts
• Maintain and operate lab machines for customer and internal trials
• Create machine recipes for new tooling and debug Process
• Provide support for machine installation and machine retrofits
• Provide training to our customers on Process, Maintenance, and machine operation
• Provide technical support to our customers at both their sites and remotely
• Provide machine startup and commissioning after installation
• Handle machine acceptance both at the Factory and at the customer site
• Travel as necessary and required to meet customers schedule (up to 75%)
• Prepare and submit all necessary paperwork as required for expenses, travel, and service reports on a timely basis
• Serve as ambassador for BGU while interacting with customers
• Proactively contact current customers to promote spare parts and service sales
• Job requires mechanical and electrical duties

• Hands-on experience operating packaging thermoforming machinery a plus
• Process knowledge of packaging thermoforming machinery a plus
• Solid Electrical and mechanical knowledge
• Must work well in a team environment and independently
• Must learn quickly and be able to hone-in troubleshooting skills in a dynamic environment

• Modern office building and equipment
• Exciting and fast-paced company

Your HR team is looking forward to your application!

Brueckner Group USA, Inc. is part of the globally successful Brückner Group with over 2,900 employees. We build machinery and production lines for the plastics processing and packaging industry. From our headquarters in Dover, New Hampshire, we serve our customers in the USMCA (NAFTA) region. We place great emphasis on the quality of our services and the sustainability of all our activities.

Our employees are the key factors in our success story. And that's the way it should be.