House Manager + Private Event Coordinator

3S Artspace is a nonprofit contemporary arts organization in downtown Portsmouth, NH, bringing together a flexible performance space, contemporary art gallery, and gathering spaces for artists, audiences, and community.

3S Artspace seeks a House Manager and Private Event Coordinator to lead front-of-house operations for performances and events while coordinating private events and rentals from confirmed booking through successful execution.

This position combines hands-on event leadership with client service and event planning. Whether someone is attending a concert, visiting an exhibition, celebrating a milestone, participating in a community event, or working at 3S as an artist or vendor, this role helps ensure their experience is welcoming, organized, safe, professional, and distinctly 3S.

Reporting to the Director of Operations, this position works closely with staff across the organization and serves as a key point of contact for clients, artists, vendors, event staff, volunteers, and guests. The ideal candidate is highly organized, hospitality-minded, calm under pressure, comfortable taking ownership of event details, and energized by working with people in a fast-paced live-event environment.

Full-Time

Department:
Operations and Production

Reports to:

Director of Operations

Location:

Portsmouth, NH

Salary: $48,000 - $53,000

• Serve as House Manager for assigned performances, gallery receptions, private rentals, and special events.
• Collaborate with the Director of Operations and appropriate 3S staff to review event schedules, call times, staffing, production needs, and special requirements.
• Conduct pre-event walkthroughs and ensure guest-facing spaces are properly prepared, clean, safe, accessible, and welcoming.
• Coordinate audience arrival, entry, seating, guest services, and other front-of-house operations.
• Lead assigned front-of-house staff and volunteers, including providing pre-event briefings and assigning responsibilities.
• Monitor the guest experience and respond professionally and calmly to questions, concerns, accessibility needs, and unexpected situations.
• Ensure venue policies, capacity requirements, safety procedures, and accessibility standards are followed.
• Respond appropriately to emergencies and incidents and complete required documentation.
• Oversee event closing procedures and ensure spaces are returned to the required condition.
• Communicate operational issues, guest feedback, and opportunities for improvement to the Director of Operations and appropriate staff.

• Coordinate assigned private events and rentals from confirmed booking through event completion, in collaboration with the Director of Operations and other 3S departments.
• Serve as the primary planning and day-of contact for assigned private-event clients.
• Communicate with clients to confirm event details, schedules, guest counts, layouts, special requests, vendor information, and venue requirements.
• Develop and maintain event timelines, floor plans, setup plans, vendor information, and event notes.
• Coordinate event logistics with Operations, Production, Bar and Hospitality, Facilities, Box Office, and other appropriate 3S staff.
• Coordinate the arrival and setup of approved outside vendors, including caterers, rental companies, entertainment, AV providers, decorators, and other event partners.
• Conduct client and vendor walkthroughs as appropriate.
• Monitor event timelines to ensure setup, vendor arrivals, transitions, and breakdown remain on schedule.
• Troubleshoot event issues and elevate significant concerns when appropriate.
• Complete post-event notes and communicate necessary follow-up.
• Help strengthen the private-event and rental…