Patient Access - Part Time Overnight

Position:
Patient Access I – Part Time Overnight

Employer:

Wentworth-Douglass Hospital

Thursday & Friday: 11pm – 6:30am;
Saturday: 8pm – 7am. Night Shift Differential: +$4/hr and Weekend Differential: +$2.75/hr.

• Greet patients in a professional and friendly manner.
• Collect and verify patient demographic and insurance information, and enter information into systems.
• Schedule appointments and confirm patient information.
• Explain insurance and billing policies/procedures to patients.
• Process payments and provide receipts.
• Obtain pre‑authorization for procedures as needed.
• Handle patient questions, concerns, and issues, while escalating any complex or difficult situations to patient access senior staff or manager.

High School Diploma or Equivalent required.

Admitting, scheduling, registration, or insurance verification experience 1–2 years preferred.

• Knowledge of medical terminology and insurance verification procedures preferred.
• Ability to work in a fast‑paced environment and handle multiple tasks.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem‑solving abilities.
• Basic computer proficiency.

• Remote Type: Onsite
• Work Location: 789 Central Avenue
• Scheduled Weekly
  
  Hours:
  
  24
• Employee Type: Regular
• Work Shift: Night (United States of America)
• Pay Range: $17.36 - $24.79/hr
• Grade: 2

We offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable, and recognition programs designed to celebrate your contributions and support your professional growth.

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.