Medical Assistant, Endocrinology

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Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Dover, NH | 10 Members Way | Full-Time Join a specialty practice where your clinical skills, patient-centered approach, and ability to keep care moving make a meaningful difference every day.

Our Endocrinology team in Dover, NH supports patients managing diabetes, thyroid conditions, and a wide range of hormonal disorders through expert care, education, and personalized treatment plans. As a Medical Assistant II, you will be an essential part of the care team, supporting providers and helping patients feel prepared, informed, and comfortable throughout their visit. This is a great opportunity for an experienced Medical Assistant who enjoys variety, teamwork, and making a direct impact in a busy specialty care setting.

• Work alongside expert providers specializing in endocrine care, including diabetes, thyroid disorders, and hormonal conditions.
• Build meaningful relationships with patients while supporting education, comfort, and care coordination.
• Use your clinical and administrative skills in a collaborative environment where every day brings variety.
• Serve as a resource for junior Medical Assistants and contribute to onboarding and team learning.
• Be part of quality-focused care through initiatives such as accurate patient identification, hand hygiene, and safe clinical practices.

• Room patients, prepare exam rooms and equipment, and support efficient patient flow.
• Obtain and document medical information, including vital signs, height, weight, and updates to the medical record.
• Assist with patient education by reinforcing treatment plans, medications, diets, and provider instructions.
• Support clinical workflows, including specimen collection and preparation for testing; perform phlebotomy if competency is demonstrated.
• Administer immunizations as applicable, in accordance with certification, experience, and supervision requirements.
• Maintain immunization inventory and monitor expiration dates.
• Collaborate with physicians, nurse practitioners, nurses, and other team members to support high-quality patient care.
• Assist with general office responsibilities such as phones, documentation, insurance forms, and coordination with other departments.
• Act as a positive patient advocate and provide excellent customer service throughout the care experience.

What We’re Looking For High School Diploma or equivalent required;
Associate’s Degree in Medical Assisting preferred. 1-2 years of direct Medical Assistant experience or medical field work required. Basic Life Support certification preferred. National Medical Assistant Certification preferred. Strong interpersonal and communication skills with a patient-first approach. Ability to prioritize in a busy clinical environment while maintaining accuracy and attention to detail. Knowledge of medical terminology, procedures, protocols, EHR systems, and medical office software.

Ability to take vital signs, obtain manual blood pressure, and collect blood samples or other specimens. Commitment to privacy, confidentiality, safety, and regulatory standards.

What We Offer At Mass General Brigham, our employees are our most important resource. We are committed…