Medical Assistant, Endocrinology

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Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Dover, NH | 10 Members Way | Full-Time

Join a specialty practice where your clinical skills, patient-centered approach, and ability to keep care moving make a meaningful difference every day. Our Endocrinology team in Dover, NH supports patients managing diabetes, thyroid conditions, and a wide range of hormonal disorders through expert care, education, and personalized treatment plans. As a Medical Assistant II, you will be an essential part of the care team, supporting providers and helping patients feel prepared, informed, and comfortable throughout their visit.

This is a great opportunity for an experienced Medical Assistant who enjoys variety, teamwork, and making a direct impact in a busy specialty care setting.

• Work alongside expert providers specializing in endocrine care, including diabetes, thyroid disorders, and hormonal conditions.
• Build meaningful relationships with patients while supporting education, comfort, and care coordination.
• Use your clinical and administrative skills in a collaborative environment where every day brings variety.
• Serve as a resource for junior Medical Assistants and contribute to onboarding and team learning.
• Be part of quality-focused care through initiatives such as accurate patient identification, hand hygiene, and safe clinical practices.

• Room patients, prepare exam rooms and equipment, and support efficient patient flow.
• Obtain and document medical information, including vital signs, height, weight, and updates to the medical record.
• Assist with patient education by reinforcing treatment plans, medications, diets, and provider instructions.
• Support clinical workflows, including specimen collection and preparation for testing; perform phlebotomy if competency is demonstrated.
• Administer immunizations as applicable, in accordance with certification, experience, and supervision requirements.
• Maintain immunization inventory and monitor expiration dates.
• Collaborate with physicians, nurse practitioners, nurses, and other team members to support high-quality patient care.
• Assist with general office responsibilities such as phones, documentation, insurance forms, and coordination with other departments.
• Act as a positive patient advocate and provide excellent customer service throughout the care experience.

• High School Diploma or equivalent required;
  Associate’s Degree in Medical Assisting preferred.
• 1-2 years of direct Medical Assistant experience or medical field work required.
• Basic Life Support certification preferred.
• National Medical Assistant Certification preferred.
• Strong interpersonal and communication skills with a patient-first approach.
• Ability to prioritize in a busy clinical environment while maintaining accuracy and attention to detail.
• Knowledge of medical terminology, procedures, protocols, EHR systems, and medical office software.
• Ability to take vital signs, obtain manual blood pressure, and collect blood samples or other specimens.
• Commitment to privacy, confidentiality, safety, and regulatory standards.

• Medical, dental, and vision insurance
• A robust retirement savings program
• Generous paid time off
• Tuition assistance and professional development support

Remote…