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Sr. Implementation Engineer

Job in Dover, Strafford County, New Hampshire, 03821, USA
Listing for: TeraRecon
Full Time position
Listed on 2026-11-01
Job specializations:
  • IT/Tech
    Systems Engineer, Technical Support, Cloud Computing: Infrastructure & Operations, Network Engineer
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Your Opportunity

You will be an important member of Implementation team within Terarecon and requires working with team members towards a successful implementation project.

How You'll Make an Impact
  • Installation and configuration of Terarecon products on customer network remotely or onsite.
  • Perform installation for customer systems on Terarecon’s cloud infrastructrure.
  • Perform Data migration as required in line with the requirements of the customer.
  • Testing and verification of installation.
  • Ensure continuous oversight of cloud services, proactively addressing resource utilization, capacity, and downtime to maintain business continuity and minimize operational impact.
  • Maintenance and upgrade of customer’s tenant on Terarecon’s Cloud.
  • Work with third party vendors (EMR, PACS, VNA) on integrating with our medical imaging viewer utilizing the principles of DICOM, HL7.
  • Conduct Technical training for customer’s IT staff.
  • Occasional travel for installation and service visits to assigned territories and possibly abroad.
  • Provide technical expertise on Terarecon’s Cloud offering regarding Authentication, Storage, System specs, etc.
  • Assist with post-installation support as and when required.
  • Complete documentation of installation activities in the CRM.
  • Managing customer service department projects/duties as required by management.
What You'll Bring
  • Bachelor’s Degree or IT Certification in a technical field or equivalent.
  • Good analytical and written communications skills.
  • Enterprise server, workstation, networking, storage installation, and trouble-shooting skills.
  • Knowledge of any, or all, of the following is a plus but not required: DICOM, PACS, HL7 and EMR, Servers, Firewall configuration, Network performance testing, Enterprise computing.
  • Excellent knowledge of Microsoft OS products (i.e. Server 2016, 2019 and 2022 and Windows 10, 11).
  • Knowledge about SQL servers, IIS, and VMWare.
  • Knowledge about Cloud services offered by AWS, Google Cloud and Microsoft Azure.
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