Key Account Manager – Wholesale

Position Summary

The Key Account Manager – Wholesale is responsible for leading and growing Q’s wholesale, distributor channels nationwide. The role manages day‑to‑day account operations, expands market reach, strengthens partner relationships, and ensures strategic alignment with Q’s brand and revenue goals. The manager represents Q within the firearms industry and must demonstrate expert knowledge of firearms, competitive products, wholesale dynamics, and channel sales execution.

This is a full‑time, in‑person position located at Q Headquarters in Dover, NH. Remote or hybrid arrangements are not available. Daily on‑site presence is required to support cross‑functional coordination, account operations, product handling, and team collaboration.

• Wholesale & Buy Group Management:
  • Serve as the primary point of contact for all wholesale, distributor partners.
  • Build, maintain, and grow high‑value relationships with purchasing managers, buyers, and category leads.
  • Develop annual wholesale sales plans and targets aligned with company goals.
  • Coordinate product launches, pricing strategies, MAP compliance, and promotional programs within each channel.
  • Monitor account performance and provide accurate forecasts, pipeline updates, and market feedback.
• Account Ownership & Execution:
  • Manage day‑to‑day communication, orders, allocations, backorders, and issue resolution for all wholesale partners.
  • Ensure timely responses, organized follow‑through, and proactive problem solving.
  • Track KPIs for each account including inventory levels, turns, sales velocity, and category performance.
  • Conduct quarterly business reviews (QBRs) with key accounts.
• Industry Knowledge & Product Expertise:
  • Maintain strong working knowledge of Q products, features, competitive advantages, and industry trends.
  • Provide product training, demonstrations, and technical support to wholesale and buy‑group partners.
  • Stay current on firearm laws, compliance considerations, and market shifts impacting distribution.
• Travel & Relationship Development:
  • Travel nationwide (40–60%) to meet with wholesale accounts, attend trade shows, industry events, and buying group meetings.
  • Represent Q with professionalism and brand authenticity at all times.
  • Support sales events, shoots, demos, and customer visits as required.
• Internal
  
  Collaboration:
  
  
  • Work closely with Marketing, Operations, Customer Service, and Product teams to ensure alignment across launches, inventory planning, and communication.
  • Partner with leadership to develop channel strategies and provide real‑time feedback from the market.
  • Maintain organized reporting, CRM discipline, and internal communication cadence.

• 5–7+ years of sales experience in the firearms industry or hard‑goods environment.
• Direct experience with wholesale, distribution, buy groups, and national account management.
• Strong organizational and communication skills with the ability to manage multiple high‑volume accounts.
• Deep firearms knowledge (platforms, calibers, accessories, competitive landscape).
• Ability to travel frequently for account visits, events, and trade shows.
• Self‑starter with strong ownership mindset; able to work independently in a fast‑moving environment.
• Daily in‑person presence at Q Headquarters in Dover, NH.

• Experience with MAP pricing enforcement and channel conflict management.
• Existing relationships with major distributors and buying groups.
• Prior experience in tactical, hunting, or shooting sports markets.

• Ability to lift and transport firearms and demo equipment (up to 25–40 lbs).
• Frequent air and vehicle travel.
• On‑site presence required at headquarters.

The Company reserves the right to conduct background investigations and reference checks on all potential employees as well as a drug screening.