Key Account Manager – Wholesale

Key Account Manager - Wholesale

Job Description - Q LLC

The Key Account Manager - Wholesale is responsible for leading and growing Q's wholesale, distributor channels nationwide. This role manages day-to-day account operations, expands market reach, strengthens partner relationships, and ensures strategic alignment with Q's brand and revenue goals. The Key Account Manager - Wholesale represents Q within the firearms industry and must demonstrate expert knowledge of firearms, competitive products, wholesale dynamics, and channel sales execution.

This is a full-time, in-person position located at Q Headquarters in Dover, NH. Remote or hybrid arrangements are not available for this role. Daily on-site presence is required to support cross-functional coordination, account operations, product handling, and team collaboration.

• Serve as the primary point of contact for all wholesale, distributor.
• Build, maintain, and grow high-value relationships with purchasing managers, buyers, and category leads.
• Develop annual wholesale sales plans and targets aligned with company goals.
• Coordinate product launches, pricing strategies, MAP compliance, and promotional programs within each channel.
• Monitor account performance and provide accurate forecasts, pipeline updates, and market feedback.

• Manage day-to-day communication, orders, allocations, backorders, and issue resolution for all wholesale partners.
• Ensure timely responses, organized follow-through, and proactive problem solving.
• Track KPIs for each account including inventory levels, turns, sales velocity, and category performance.
• Conduct quarterly business reviews (QBRs) with key accounts.

• Maintain strong working knowledge of Q products, features, competitive advantages, and industry trends.
• Provide product training, demonstrations, and technical support to wholesale and buy-group partners.
• Stay current on firearm laws, compliance considerations, and market shifts impacting distribution.

• Travel nationwide (40-60%) to meet with wholesale accounts, attend trade shows, industry events, and buying group meetings.
• Represent Q with professionalism and brand authenticity at all times.
• Support sales events, shoots, demos, and customer visits as required.

• Work closely with Marketing, Operations, Customer Service, and Product teams to ensure alignment across launches, inventory planning, and communication.
• Partner with leadership to develop channel strategies and provide real-time feedback from the market.
• Maintain organized reporting, CRM discipline, and internal communication cadence.

• 5-7+ years of sales experience in the firearms industry or hard-goods environment.
• Direct experience with wholesale, distribution, buy groups, and national account management.
• Strong organizational and communication skills with the ability to manage multiple high-volume accounts.
• Deep firearms knowledge (platforms, calibers, accessories, competitive landscape).
• Ability to travel frequently for account visits, events, and trade shows.
• Self-starter with strong ownership mindset; able to work independently in a fast-moving environment.
• Daily in-person presence at Q Headquarters in Dover, NH.

• Experience with MAP pricing enforcement and channel conflict management.
• Existing relationships with major distributors and buying groups.
• Prior experience in tactical, hunting, or shooting sports markets.

• Ability to lift and transport firearms and demo equipment (up to 25-40 lbs).
• Frequent air and vehicle travel.
• On-site presence required at headquarters.

The Company reserves the right to conduct background investigations and/or reference checks on all of its potential employees as well as a drug screening.