Public Affairs Service Coordinator

Public Affairs Service Coordinator

This position can be part-time at 25 hours per week or full-time at 30-35 hours per week.

The Public Affairs Service Coordinator works as part of the Bureau of Administrative Services to support the Tuscarawas County Health Department's public information, communications, marketing, and community engagement efforts. Under the direction of the Director of Administrative Services and in partnership with the Director of Promotion & Community Engagement, this position develops and disseminates accurate, timely, and accessible public health information;

supports agency outreach and health communication campaigns; maintains department communication channels; and assists with media relations. The position works collaboratively with department staff and community partners to promote TCHD programs, services, policies, and community health initiatives. Evening and/or weekend hours may be required.

• High School Diploma or GED
• Technical proficiency with Microsoft Office, Adobe applications, and other digital communication tools.
• Strong written and verbal communication skills, organizational skills, attention to detail and accuracy, customer service skills, and the ability to learn new information quickly.
• Experience developing, implementing, and evaluating health communication campaigns, graphic design, social media, marketing, or public information activities preferred.
• Must possess a valid State of Ohio driver's license, have access to a reliable vehicle for work-related travel, and maintain liability insurance meeting the TCHD Personal Vehicle Use Policy.
• Must sign a nicotine-free hiring agreement.

The following examples describe expected professional conduct and are not intended to be all-inclusive.

• Upholds the mission, vision, values, and public service responsibilities of TCHD.
• Maintains professional, ethical, impartial, and respectful conduct in interactions with coworkers, media representatives, partner agencies, community organizations, and the public.
• Communicates clearly and appropriately, listens to concerns, and provides accurate, timely, and accessible information.
• Uses sound judgment, protects confidential and sensitive information, and maintains complete, accurate, and timely records.
• Manages time effectively, prioritizes assignments, follows through on commitments, and works independently when appropriate while seeking guidance when needed.
• Participates in performance management, quality improvement, workforce development, strategic planning, accreditation, and agency-wide initiatives as assigned.
• Works collaboratively with the Health Commissioner, directors, supervisors, coworkers, other agencies, media representatives, and community members.
• Provides equitable, courteous service to all clients and community members without unlawful discrimination.
• Participates in public health emergency preparedness and response activities as assigned.

• Ability to write, edit, and proofread clear, accurate, concise, and audience-appropriate content for a variety of communication channels.
• Ability to develop and implement communication, marketing, and outreach strategies that support public health programs and organizational priorities.
• Ability to use social media platforms, website content-management tools, graphic design applications, and standard office technology.
• Ability to communicate effectively with media representatives, staff, community partners, and members of the public, including in time-sensitive or sensitive situations.
• Ability to translate public health information and technical material into accessible messages that support health literacy and informed decision-making.
• Ability to manage multiple projects, meet deadlines, maintain organized records, and coordinate details across programs and work groups.
• Ability to exercise sound judgment, maintain confidentiality, and recognize when communications require review or approval by a supervisor or the Health Commissioner.

The following duties describe the primary functions of the position. Assignments may vary by agency need and are performed in accordance with applicable law, agency policy, and supervisory direction.