Group Air Coordinator - Seasonal

Overview

Group Air Coordinator - Seasonal - 180002AG

Carlson Wagonlit Travel (CWT) is a global leader specializing in business travel management. Seasonal Group Air Coordinators support teamwork and deliver results. CWT Meetings & Events has the expertise to optimize savings, improve services, increase control, enrich attendee experiences, and help clients reach their strategic objectives.

Learn about our Seasonal Group Air Coordinator opportunities and start your journey.

• Research availability of air at various destinations, conduct research, and negotiate with airlines to secure the lowest logical group rate.
• Complete airfare analysis and block zones.
• Review meeting profiles to ensure bookings align with meeting specifics.
• Follow CWT scripting and aqua rules as applicable.
• Manage daily queue operations.
• Ensure ticketing meets meeting requirements and tasks are completed.
• Monitor and alert the meetings and events planner in charge.
• Monitor fares/availability and communicate key information/risks to the meeting planner in a timely manner.
• Keep the immediate supervisor and/or meeting planner informed of problems or unusual matters of significance and take prompt corrective action where necessary; suggest alternative actions as appropriate.
• Stay abreast of airline fare rules and industry standards.
• Meet targeted productivity and accuracy expectations.
• Perform other projects, duties, and responsibilities as required or requested.

• Proficiency with automated reservations
• Ability to learn matrix accounting systems
• Professional image and demeanor
• Diplomacy and tact in contact with vendors, co-workers, and clients
• Court(e) ous, professional phone manner
• Ability to work efficiently and minimize cost of arrangements
• Strong written and verbal communication skills
• Attention to detail in working with the group meeting process
• Ability to multi-task across multiple programs, clients, and GDS
• Intermediate with MS Office Suite, particularly Word and Excel
• Daily activities in handling travel/meeting arrangements require judgment and multi-tasking

Primary

Location:

Downers Grove

Other Locations: N/A

Employment Type: Temporary work / Civil contract

Job Family: Meetings & Events

Scope: Regional

Travel: No

Shift: Day Job

Organization:  & Events

Experience Level: 3 to 5 years

Job Posting: May 3, 2018

As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, national origin, veteran status, disability status, sexual orientation, gender identity or any other federal, state or local protected class.

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CWT also offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by filling our contact form. In your message please include a description of the accommodation you are requesting and a description of the position for which you are applying.