Senior Digital Product Manager

Job Summary

You will own a major segment of Radwell’s eCommerce experience and be directly accountable for revenue growth, conversion improvement, and customer satisfaction. You will shape the long-term strategic vision, translate ambiguous business problems into concrete product opportunities, and drive cross functional execution across engineering, UX, analytics, and operations.

You will operate with significant autonomy. Radwell moves fast and solves complex problems across fulfillment, pricing, inventory intelligence, surplus/repair operations, and sales. You’ll be expected to generate insights, pressure test assumptions, and develop the product direction.

This role is ideal for a product leader who thrives in complexity and wants to materially influence the trajectory of a large digital business.

• Drive long range roadmap strategy grounded in company goals, customer insight, and operational constraints
• Build and refine a strategic vision that drives company objectives
• Make hard tradeoffs across competing priorities and influence senior stakeholders toward the highest value work

• Synthesize qualitative and quantitative data into clear product narratives that drive decisions
• Identify patterns in customer behavior and operational data that reveal systemic opportunities
• Challenge assumptions, validate hypotheses quickly, and pressure test ideas with stakeholders before committing engineering resources

• Influence leaders in Sales, Operations, Marketing, Engineering, and the Executive team, ensuring alignment and clear expectations
• Lead cross functional discovery efforts, define problem spaces, and create structured frameworks that clarify tradeoffs
• Provide thought leadership on eCommerce best practices, experimentation design, and conversion rate optimization
• Partner with UX & Engineering to execute the product vision

• Lead & mentor Product Managers, developing their skills in planning, prioritization, research, analytics, and stakeholder communication
• Set a high bar for quality & clarity of PRDs, business cases, and other work products
• Model strong decision-making, clarity under pressure, and accountability for outcomes

• 6+ years of experience in digital product management roles, ideally in relevant industries such as distribution, tech, and B2B eCommerce
• Bachelor’s degree (STEM preferred, but more important is sharp thinking, curiosity, and a track record of solving problems)
• Proven track record of delivering measurable business outcomes, not just shipping features
• Excellent written and verbal communication skills, with the ability to build and share a vision with people with varying levels of technical acumen
• Experience with A/B testing frameworks, conversion funnel analysis, and iterative optimization
• Strong analytical skillset with mastery of experimentation and using analytics to make data-driven business decisions
• Exceptional communication skills including the ability to influence executives, distill complexity into clarity, and drive alignment across diverse stakeholders
• Critical thinking - evaluate information gathered from multiple sources, reconcile inconsistency, and determine a path forward

• High School diploma or equivalent required
• BS or equivalent degree or experience in a business or technology-related discipline such as eCommerce, Computer Science or Management of Information Systems or comparable work experience preferred

Core hours: 9:00am – 5:00pm Central.

Downers Grove, IL

The environment is an open office environment. It may be necessary from time to time to travel to other offices, plants and inventory warehouse environments relative to the requirements of the position. Dress attire is casual but professional in an office setting. All employees are required to wear Security access card and encouraged to wear apparel with company logo. All employees must always adhere to Safety Policies.

The physical demands described here are representative of those that must be met by an employee to…