Office Manager

Office Manager (with Graphic Design Experience a Huge Plus)

The Office Manager is primarily responsible for driving our internal production and collaborating with the production team to execute projects on a daily basis. If you believe in the power of relationships, we’ll give you the tools, training, and support you need to maintain existing client relationships and support growth from these long‑term accounts.

Graphic Design Support (Highly Preferred)

While this is not a dedicated design role, candidates with graphic design skills will stand out. The ability to set up production‑ready files, make quick edits, and provide proofs using Adobe Creative Suite (Illustrator, Photoshop) will make you an invaluable contributor to both client satisfaction and internal efficiency.

Core Duties Office Management & Production Coordination

• Oversee and facilitate the Sales‑to‑Production process using CRM, order management system, and direct team communications
• Provide accurate quotes to new and current clients
• Coordinate with Production Manager on materials procurement, timelines, and client updates
• Facilitate scheduling of installers and project surveys
• Establish and maintain vendor, manufacturer, and outsource partner relationships; negotiate pricing when necessary
• Acquire client approvals on proofs, digitally and in print

Graphic Design Support (as applicable)

• Set up files for production and provide proofs to clients
• Conduct initial inspection of client‑provided graphics (Illustrator/Photoshop)
• Make minor design adjustments or corrections as needed
• Ensure files are production‑ready and align with project specs

Marketing & Client Engagement

• Assist with social media management and light content creation
• Coordinate with web development team to update website with fresh, SEO‑friendly content
• Support client communication on additions, revisions, and general project inquiries

General & Administrative

• Participate in team meetings, trainings, and webinars
• Maintain clean and organized personal and shared work spaces
• Support business administration tasks including AR follow‑up, vendor invoicing, collecting W9s/COIs

Qualifications Required

• Enthusiastic, high‑energy personality with strong communication skills
• Associate Degree (Bachelor’s preferred)
• Excellent organizational and time management skills; detail oriented
• 1–2 years of experience in the printing industry (preferred but not required if strong in design/coordination)
• Proficiency with Adobe Creative Suite (Illustrator and Photoshop)
• Competency with Microsoft Office, Outlook, CRM systems, and Excel

Ideal Candidate Will Also Possess

• Strong file setup and prepress knowledge (design background highly valued)
• Ability to manage workflow, scheduling, and deadlines with autonomy
• Aptitude for sales support and product knowledge development
• Positive, client‑focused attitude and problem‑solving mindset
• Job Types: Full‑time
• Salary: $20.00–$28.00/hour (commensurate with experience & skills)
• Benefits: 401(k), 401(k) matching, paid time off
• Schedule:
  
  8‑hour shift, Monday–Friday
• Location:
  
  In‑person (Downers Grove, IL 60515)

Compensation: $20.00 - $28.00 per hour.

Working at Speed Pro and in the large‑format printing industry, gives you a chance to be creative. You will be hands‑on, in the field, solving problems and meeting clients to make custom solutions every day. As a national brand, specializing in a variety of printed products, Speed Pro takes great pride in partnering with our long‑term, satisfied clients. Our goal is to be considered an extension of each client’s marketing team, and we collaborate with partners to determine the right solution for you and your business’s end customer.

At Speed Pro, we value the relationship between our clients and their customers and deliver quality work on time, every time. With a nationwide network of more than 130 studios, the same standard for excellence in printing, timeliness, and customer service is guaranteed. This is why we have an exceptional net promoter score with our clients of 96.

Working at an independently owned and operated Speed Pro studio sets you up for a bright future. Studio employees experience a fast‑paced work environment with new challenges and rewarding opportunities every day. If you are looking for a monotonous desk job, this is not the right job for you.

What’s in it for you?

Competitive Compensation

Flexible Scheduling

Creative Projects and Clients

Speed Pro gave me a great start to learning a skilled trade. I’m grateful for the time and training they dedicated to my education. Great work culture and incentives.

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