Office Manager

Office Manager at Speed Pro

Position:
Office Manager (Graphic Design Experience a Huge Plus)

Location:

Downers Grove, IL 60515 |

Employment Type:

Full-time | Salary: $20.00–$28.00/hour (commensurate with experience and skills)

Benefits

• 401(k)
• 401(k) matching
• Company parties
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Role overview
The Office Manager is primarily responsible for driving internal production and collaborating with the production team to execute projects daily. You will maintain client relationships and support growth from long-term accounts through effective relationships, training, and support.

Graphic Design Support (Highly Preferred)
Not a dedicated design role, but candidates with graphic design skills will stand out. The ability to set up production-ready files, make quick edits, and provide proofs using Adobe Creative Suite (Illustrator, Photoshop) will contribute to client satisfaction and internal efficiency.

Core Duties

Office Management & Production Coordination

• Oversee and facilitate the Sales-to-Production process using CRM, order management system, and direct team communications
• Provide accurate quotes to new and current clients
• Coordinate with Production Manager on materials procurement, timelines, and client updates
• Facilitate scheduling of installers and project surveys
• Establish and maintain vendor, manufacturer, and outsource partner relationships; negotiate pricing when necessary
• Acquire client approvals on proofs, digitally and in print

Graphic Design Support (as Applicable)

• Set up files for production and provide proofs to clients
• Conduct initial inspection of client-provided graphics (Illustrator/Photoshop)
• Make minor design adjustments or corrections as needed
• Ensure files are production-ready and align with project specs

Marketing & Client Engagement

• Assist with social media management and light content creation
• Coordinate with web development team to update website with fresh, SEO-friendly content
• Support client communication on additions, revisions, and general project inquiries

General & Administrative

• Participate in team meetings, trainings, and webinars
• Maintain clean and organized personal and shared work spaces
• Support business administration tasks including AR follow-up, vendor invoicing, collecting W9s/COIs

Qualifications

Required

• Enthusiastic, high-energy personality with strong communication skills
• Associate Degree (Bachelor’s preferred)
• Excellent organizational and time management skills; detail oriented
• 1–2 years of experience in the printing industry (preferred but not required if strong in design/coordination)
• Proficiency with Adobe Creative Suite (Illustrator and Photoshop)
• Competency with Microsoft Office, Outlook, CRM systems, and Excel

Ideal Candidate Will Also Possess

• Strong file setup and prepress knowledge (design background highly valued)
• Ability to manage workflow, scheduling, and deadlines with autonomy
• Aptitude for sales support and product knowledge development
• Positive, client-focused attitude and problem-solving mindset

Position Details

• Job Types: Full-time
• Location:
  
  On-site in Downers Grove, IL 60515
• Compensation: $20.00–$28.00/hour (based on experience and skills)
• Benefits: 401(k), 401(k) matching, paid time off
• Schedule:
  
  8-hour shift, Monday–Friday

About Speed Pro:
In the large-format printing industry, we collaborate with long-term partners to deliver quality work on time, every time. Speed Pro operates a nationwide network of studios and emphasizes customer service and client relationships.