B2B Collector

B2B Collector

Atradius Collections

Atradius Collections provides efficient, quick and flexible solutions to collect domestic and international trade debts. With a global network of debt collection specialists, lawyers and insolvency specialists, Atradius Collections serves more than 15,000 customers and helps them mitigate their customers' trade risks through our efficient, business‑to‑business focused credit management services.

$23 hourly plus commission

• Atradius Collections has a global success rate of 79.3%.
• We offer services in 96% of the world.
• We handle over 100,000 cases annually.
• We service over 10,000 clients worldwide.
• We are connected to over 480 agencies and law firms globally.

As a Collector you will be responsible for the recovery of monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collections.

In this position your key responsibilities will be:

• Direct debt chasing via the telephone as well as liaison with 3rd party debt collectors, legal representatives and/or administrators/receivers via telephone and email.
• Establishing and sustaining effective relationships with clients, debtors, and third‑party stakeholders.
• Managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results.

• A strong customer service background (this role would suit someone who has experience in other industries such as the service industry or retail).
• Experience in debt collection, preferably within the business to business environment is desirable but not essential.
• Result‑oriented with strong initiative and drive to succeed.
• Excellent communication and negotiation skills.
• Ability to organize workload and prioritize in order to achieve deadlines.
• Works well with others.
• Language skills:
  English (any other language is an asset).

Atradius Collections is a global employer, operating in over 40 countries. We are committed to supporting our employees' development and promoting a healthy work‑life balance. In addition to a positive and supportive working environment we offer:

• Competitive salary and commission scheme.
• Opportunity for international business travel.
• Full suite of benefits – healthcare, 401k.
• PTO, sick time, and 19 paid holidays.
• Education assistance.
• International movement programme (the opportunity for work for two weeks in another office location worldwide).
• Employee discounts.
• Hybrid working (2 days homeworking a week).

The success of our organisation stands with the quality of our people and the ideas they have. Insights and innovative solutions for our customers are the result of an interplay of cultures, knowledge, and experience. That is why diversity is extremely important to Atradius. To ensure that all colleagues within Atradius can develop their qualities, we promote an inclusive culture in which everyone feels involved and valued.

We encourage and welcome everyone to apply to our positions.

I am Atradius! - Do you want to know who we are?

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