UIUX Designer

JOB SUMMARY

Radwell’s website sets the bar for how customers perceive us. As UX Lead you will own the end-to-end experience strategy, design system, and research program for every Radwell site. Your mission: create friction‑free, conversion‑optimizing interfaces that turn first‑time visitors into lifelong customers while supporting double‑digit revenue growth. Expect to move fast, test constantly, and develop a team that punches above its weight.

• Craft a multi‑quarter UX vision aligned to revenue, NPS, and SEO/CRO KPIs.
• Maintain and prioritize a UX backlog across multiple work streams and geos

• Plan and run qualitative/quantitative studies (interviews, usability tests, CSAT, GA4 deep‑dives, heatmaps)
• Translate findings into hypotheses, prototypes, and measurable experiments

• Own IA, interaction, visual, motion, microcopy, and accessibility across desktop & mobile
• Build, document, and govern a Figma‑based design system

• Author UX guidelines, content style guides, and component governance
• Champion design thinking and customer empathy across Radwell

• 5+ years designing eCommerce, SaaS, or industrial B2B experiences
• Portfolio of shipped work that demonstrably moved business metrics
• Expert with Figma, prototyping tools, and modern design‑system principles
• Fluency in A/B frameworks and analytics suites; data‑driven to a fault
• Working knowledge of HTML/CSS and Agile/Scrum rituals
• Exceptional written and verbal communication
• Bachelor’s in HCI, Design, Psychology, or equivalent practical experience
• Bias for action, high curiosity, and comfort working with ambiguity

Core hours: 9:00am – 5:00pm Central; some flexibility for global user discovery sessions

Downers Grove, IL

Willingboro, NJ

Business casual dress. Must wear Radwell  and adhere to Radwell Safety Policies at all times.

• Continuous sitting and repetitive hand motion
• Lifting requirements include occasional lifting of up to 10 pounds.

• The recruiting base salary range for this full‑time position is $85,000 – $110,000 / year. Within the range, individual pay is determined by factors, including job‑related skills, experience, and relevant education or training. Additionally, this role is bonus‑eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance.