UI​/UX Designer

JOB SUMMARY: Radwell’s website sets the bar for how customers perceive us. As UX Lead you will own the end-to-end experience strategy, design system, and research program for every Radwell site. Your mission: create friction-free, conversion-optimizing interfaces that turn first-time visitors into lifelong customers while supporting double-digit revenue growth. Expect to move fast, test constantly, and develop a team that punches above its weight.

• Experience Strategy – Craft a multi-quarter UX vision aligned to revenue, NPS, and SEO/CRO KPIs. Maintain and prioritize a UX backlog across multiple work streams and geos.
• Research & Insight – Plan and run qualitative/quantitative studies (interviews, usability tests, CSAT, GA4 deep-dives, heatmaps). Translate findings into hypotheses, prototypes, and measurable experiments.
• Design Execution – Own IA, interaction, visual, motion, microcopy, and accessibility across desktop & mobile. Build, document, and govern a Figma-based design system.
• Governance & Evangelism – Author UX guidelines, content style guides, and component governance. Champion design thinking and customer empathy across Radwell.

• 5+ years designing eCommerce, SaaS, or industrial B2B experiences.
• Portfolio of shipped work that demonstrably moved business metrics.
• Expert with Figma, prototyping tools, and modern design-system principles.
• Fluency in A/B frameworks and analytics suites; data-driven to a fault.
• Working knowledge of HTML/CSS and Agile/Scrum rituals.
• Exceptional written and verbal communication.
• Bachelor’s in HCI, Design, Psychology, or equivalent practical experience.
• Bias for action, high curiosity, and comfort working with ambiguity.

Core hours: 9:00 am – 5:00 pm Central; some flexibility for global user discovery sessions.

Downers Grove, IL / Willingboro, NJ.

Business casual dress. Must wear Radwell  and adhere to Radwell Safety Policies at all times.

• Continuous sitting and repetitive hand motion.
• Lifting requirements include occasional lifting of up to 10 pounds.

• The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
• Salary range: $85–110K + 5% bonus.