IT Support Specialist

Join to apply for the IT Support Specialist role at ARCO a Family of Construction Companies

ABOUT YOU Are you a motivated, smart, hard-working individual looking for a non-traditional help desk position? Do you enjoy working with people and technologies to achieve business goals? Are you customer service-minded? Do you act with integrity and hold yourself to the highest standards? If the answer is, “Yes!” then we have an exciting opportunity for you. Who are we? We are ARCO, a Family of Construction Companies.

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are proud to be a drug-free workplace and an equal opportunity employer, and all qualified applicants will receive consideration for employment.

• Hardware deployments and replacements, including workstations, laptops, and mobile devices
• Hardware support (Windows 10/11, Lenovo, Dell, Microsoft, A/V systems, and iOS and Android mobile devices, printers, copiers), including essential modifications and repairs
• Business application installation, user setup, and support (Outlook, Office Suite, Exchange Active Sync for both iOS and Android, VPN, and other applications)
• Basic LAN, WAN, and Wi‑Fi support and troubleshooting
• Office 365 support and administration
• New computer/user set up in an Active Directory/Exchange environment.
• Interfacing between end‑users and various other technology professionals
• Assist in researching and recommending new hardware and software
• Partner with other Technology teams in the identification, development, and delivery of solutions and products supporting Construction Operations and integration with other enterprise applications
• Use an entrepreneurial approach to problem‑solving with a sense of urgency while ensuring a disciplined/structured approach.
• Occasional travel to the Downtown offices required.
• Standard working hours are from 8am - 5pm.

• Bachelor’s in related field or equivalent experience, with 2-4 years related experience preferred
• Ability to communicate clearly and professionally, both verbally and in writing
• Pleasant, patient, and friendly attitude
• Strong decision-making and analytical abilities
• Detail-oriented and organized
• Excellent time management and multi-tasking skills in a fast-paced environment
• Ability to work well within a team and individually
• Self-starter; flexible to take on new initiatives

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,300 design-build projects across 48 states and 48 major cities nationwide. We ranked #4 out of the top 100 design-build companies in the U.S. and #17 on ENR's Top 400 Contractors list of 2024. Most importantly, our clients like us, trust us and want to do business with us.

We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, “Yes!” we look forward to meeting you.

EOE, including disability/vets