Business Systems Analyst- Business Services

Business Systems Analyst
- Business Services

Job Category
:
Staff

Requisition Number
: BUSIN
004258

• Posted :
  January 8, 2026
• Full-Time

Showing 1 location

Arizona Campus
19555 N 59th Ave.
Glendale, AZ 85308, USA
Arizona Campus
19555 N 59th Ave.
Glendale, AZ 85308, USA

• Pay or shift range: $87,000 USD to $95,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Summary

The Business Systems Analyst is responsible for the administration, analysis, and continuous improvement of the University’s enterprise business systems including the Jaggaer eProcurement system and the enterprise resource planning system. This position plays a key role in ensuring optimal system performance, promoting user adoption, and leveraging system capabilities to enhance operations. The Analyst partners closely with accounting, payroll, procurement, accounts payable, IT, and other university stakeholders to maintain effective workflows, improve processes, create reports, and ensure system configurations align with institutional goals.

This position also supports broader initiatives involving enterprise business systems, data management, and interface operations. This position may be located on either the Glendale, Arizona or Downers Grove, Illinois campus.

The incumbent should have a working understanding of XML-based integrations, automation concepts, and emerging technologies such as generative AI, using them to identify opportunities for improved efficiency and user experience.

To be considered for the position, please include a curriculum vitae/resume and a cover letter as part of your application!

Essential Duties and Responsibilities

• Collaborate with key stakeholders (Business Services, IT, and campus departments) to document business requirements, evaluate processes, and recommend configuration or workflow enhancements.
• Serve as a primary application expert and liaison among end users, functional groups, and technical teams to ensure consistent system use and best practices.
• Provide ongoing administration and support for enterprise business systems including implementation activities, testing, upgrades, and new feature rollouts.
• Stay current with upcoming functionality by participating in vendor webinars, user groups, and release briefings; assess potential impact on University operations.
• Develop and deliver end-user training materials and sessions for both new features and ongoing process reinforcement.
• Provide day-to-day support for users’ functional and procedural questions related to processes and integrations.
• Partner with IT and ERP teams to troubleshoot and resolve technical or integration issues in a timely manner.
• Monitor user feedback and coordinate issue resolution to meet project commitments and continuous improvement objectives.
• Maintain user access, approval workflows, and system configurations in alignment with University policies and governance standards.
• Track and report system utilization metrics; identify and implement strategies to increase adoption and efficiency.
• Coordinate with suppliers to onboard vendors into the eProcurement system, maintain accurate catalog content, and ensure compliance with procurement standards.
• Engage in professional development to remain informed about emerging technologies, product enhancements, and higher education best practices.
• Communicate effectively with stakeholders at all levels, presenting technical or procedural information clearly and concisely.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This individual must be able to work in a constant state of alertness and safe manner with regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor’s…