IT Service Desk Leader — Ops, Strategy & Growth
Listed on 2026-10-16
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IT/Tech
IT Support, HelpDesk/Support, IT Project Manager, Systems Administrator
Duly Health and Care in Downers Grove, IL, seeks an IT Manager - Support Services to lead the IT Service Desk and drive strategic direction while actively participating in day-to-day IT service delivery. You will oversee incident response, support metrics, and cross-site end-user IT support.
The role requires 5+ years managing a 24/7 desk, ITIL/ITSM proficiency, and strong vendor management. Hybrid schedule; 3 onsite days in Downers Grove; competitive benefits and growth opportunities.
This position is for the IT Service Desk Leader — 24/7 Ops, Strategy & Growth role at Duly Health and Care.
We would love to welcome a new IT Service Desk Leader — 24/7 Ops, Strategy & Growth to our team in Downers Grove, IL, United States.
For the IT Service Desk Leader — 24/7 Ops, Strategy & Growth position at Duly Health and Care, we are reviewing applications now.
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