Bilingual Service Desk Technician – Mandarin/English; Night Shift
Listed on 2026-10-19
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IT/Tech
HelpDesk/Support, Technical Support -
Language/Bilingual
Bilingual, Technical Support
Logicalis is seeking a diligent Service Desk professional fluent in Mandarin and English to triage and document incidents for Managed Services NOC. You will utilize Service Now, communicate with customers and vendors, and follow ITIL-based processes to resolve outages and fulfill service requests.
The role requires a 1-year IT service desk background, strong troubleshooting and communication skills, and availability to work Sunday through Thursday, 9 PM to 6 AM EST.
We have an opening for a Bilingual Service Desk Technician – Mandarin/English (Night Shift) in Downers Grove, IL, United States within Management & Operations, IT & Technology.
We are seeking a motivated Bilingual Service Desk Technician – Mandarin/English (Night Shift) to join Logicalis, Inc. in Downers Grove, IL, United States.
Consider building your career as a Bilingual Service Desk Technician – Mandarin/English (Night Shift) at Logicalis, Inc.
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