Manager, Communications

Manager, Communications# Careers## Manager, Communications Apply:
Downers Grove, Illinois:
Full time:
Posted Yesterday:
JR119819

If you are a current Duly/SBC/QMG employee, please apply through the Internal Career Site.

At
** Duly Health and Care**, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.
With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

** Benefits:*
* • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.  
• Access to a mental health benefit at no cost.  
• Employer provided life and disability insurance.  • $5,250 Tuition Reimbursement per year.  
• Immediate 401(k) match.  
• 40 hours paid volunteer time off.  
• A culture committed to community engagement and social impact.  
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.
** Communications Manager
** Full Time, 40 hours per week Hybrid- 3 days per week on site, 2 days remotely

Location:

Downers Grove, ILWorking with and reporting to the Executive Director, Brand and Communications, the Communications Manager leads internal communications and supports industry-facing corporate PR for Duly Health and Care’s operations and leadership teams. This is a hands-on, individual contributor role with no direct reports. The Communications Manager partners with executives and operational leaders to turn business priorities and organizational change into clear, credible messages that employees understand and act on.

As part of the Brand and Communications team, this role works closely with the consumer PR and marketing teams to keep Duly’s voice consistent and owns work from strategy through execution to keep a large, multi-site workforce informed, aligned, and engaged.  MAJOR RESPONSIBILITIES Leads internal communications strategy and manages core employee channels.
* Develops and executes the internal communications strategy for operations and leadership audiences, tied directly to enterprise priorities.
* Owns and manages core internal channels, including the intranet, employee newsletters, leadership email, and town halls, ensuring content is timely, relevant, and well edited.
* Writes and edits a high volume of content, including announcements, leadership messages, FAQs, talking points, presentations, and manager toolkits.
* Maintains a communications calendar that coordinates messaging across departments and avoids message fatigue.  Plans and executes communications for organizational and operational change.
* Develops and delivers communications plans for process changes, system implementations, policy updates, and integration activity.
* Equips people leaders with the messaging and tools to cascade information consistently across a multi-site workforce.
* Partners with Operations, HR, IT, Finance, and other functions to translate complex initiatives into easy-to-understand language.
* Plans and produces communications for all-employee and leadership events, including town halls.  Serves as communications partner to executive leaders across operations and corporate functions.
* Advises executives on messaging, audience, and timing for organizational news and business priorities.
* Drafts leadership memos, town hall remarks, talking…