University Store Associate- IL

The University Store Associate is integral to the daily functions of the Midwestern University Store. This role involves providing exceptional customer service, assisting with inventory management, and ensuring the store is well-organized and welcoming. Excellent communication and interpersonal skills are essential for this role. The University Store Associate will assist students and faculty in accessing necessary educational materials and resources, contributing to the overall academic success of the university community.

This position will report to the University Store Manager. The hours for this position are Monday-Friday from 9 am-5:30 pm, with some flexibility required.

• Greet and assist customers in locating and purchasing books, supplies, and merchandise.
• Operate the cash register and handle transactions accurately.
• Receive, unpack, and organize incoming merchandise.
• Maintain an orderly and visually appealing store layout.
• Monitor inventory levels and assist with restocking shelves.
• Provide excellent customer service and address inquiries and complaints.
• Support University Store events, general campus events, and promotions.
• Perform regular cleaning duties to ensure a tidy store environment.
• Follow all store policies and procedures to ensure a safe and efficient operation.
• Other duties as assigned by the supervisor.

The University Store Associate is integral to the daily functions of the Midwestern University Store. This role involves providing exceptional customer service, assisting with inventory management, and ensuring the store is well-organized and welcoming. Excellent communication and interpersonal skills are essential for this role. The University Store Associate will assist students and faculty in accessing necessary educational materials and resources, contributing to the overall academic success of the university community.

This position will report to the University Store Manager. The hours for this position are Monday-Friday from 9 am-5:30 pm, with some flexibility required.

• Greet and assist customers in locating and purchasing books, supplies, and merchandise.
• Operate the cash register and handle transactions accurately.
• Receive, unpack, and organize incoming merchandise.
• Maintain an orderly and visually appealing store layout.
• Monitor inventory levels and assist with restocking shelves.
• Provide excellent customer service and address inquiries and complaints.
• Support University Store events, general campus events, and promotions.
• Perform regular cleaning duties to ensure a tidy store environment.
• Follow all store policies and procedures to ensure a safe and efficient operation.
• Other duties as assigned by the supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Must be able to work in a constant state of alertness and in a safe manner and have regular, predictable, in-person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High School diploma or general education degree (GED) required. 1-2 years of previous retail or customer service experience required. Must be able to have strong customer service skills or ability/interest to interact with people. Have the ability to provide a friendly atmosphere by greeting customers and focusing on their positive experience.

Proficiency in MS Office (Word, Excel, Outlook) required. Experience with retail management software preferred.

Intermediate skills:
Ability to write routine reports, business correspondence, and procedure manuals. Ability to speak effectively before groups of customers or employees of the university. Ability to read and comprehend, analyze, and interpret general business correspondence and periodicals, procedure manuals, and professional journals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Intermediate skills:
Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Intermediate skills:
Ability to calculate figures and amounts such as…