Automotive Service Advisor

Responsibilities

As a Service Advisor
, you will: meet and greet service customers promptly in a professional and courteous manner; inspect vehicles and refer to service history to accurately identify and verify customer’s service needs; promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements; provide accurate cost and time of completion estimates and get proper authorization from customers;

check on progress of services to vehicles throughout the day and contact customers to communicate and receive approval regarding any changes in cost estimate, promised time of delivery or recommended services; administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines; confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post‑repair follow up;

inspect vehicles prior to each customer delivery to ensure services and/or repairs are performed correctly and communicate the results with the customer; meet requirements of the state and federal law for automobile repair and consumer protection; demonstrate behaviors consistent with the Company’s Values in all interactions with customers, co‑workers, and vendors.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

• Two or more years of previous experience as a service advisor.
• High school diploma or equivalent.
• Valid driver license in the state where you will work and a good driving record.
• Great attitude with high‑energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Ability to work well in a process‑driven environment.
• Outstanding communication skills in both verbal and written.

Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.

Commission based - $3,000 to $15,000 per month.

We are an Equal Opportunity Employer and a drug‑free workplace.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

We would really like to hear from you! Apply by clicking the “Apply Now” button.