Member Care Specialist II — Call Center; Financial Services

Financial Partners Credit Union is seeking a M  Contact Center Representative II to handle member inquiries via phone, email, or chat in a fast-paced call center. You will resolve issues, provide product information, and document interactions in the CRM with accuracy and professionalism.

This role emphasizes strong communication, empathy, and the ability to manage multiple tasks. Bilingual Spanish is preferred, and prior contact center experience is valued for maintaining high member

We would love to welcome a new Member Care Specialist II — Call Center (Financial Services) to our group in Downey, CA, United States.

Join Financial Partners Credit Union and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Member Care Specialist II — Call Center (Financial Services) role at Financial Partners Credit Union, based in Downey, CA, United States.