Branch Operations Specialist

At Financial Partners, we are dedicated to providing our members with exceptional financial services and personalized support. As a member-focused institution, we strive to build lasting relationships and foster a sense of community. We are seeking a dynamic and detail-oriented Branch Operations Specialist to join our team and help us maintain the highest standards of operational excellence.

The Branch Operations Specialist will play a critical role in ensuring the smooth and efficient operation of our branches. This position is responsible for branch operational and risk reviews, supporting staff, and ensuring compliance with policies and regulations. The ideal candidate will have a strong background in banking operations, excellent organizational skills, and a commitment to delivering exceptional service.

• Conduct audits and inspections to ensure the branch's adherence to operational standards.
• Collaborate with other departments to enhance overall member experience and branch performance.
• Assist in the development and implementation of operational policies and procedures.
• Ensure compliance with all federal and state regulations, as well as internal policies.
• Provide training and support to branch staff to enhance their performance and knowledge.
• Support efforts to resolve member inquiries and issues promptly and professionally.
• Collaborate on branch expansion products and strategic initiatives to support retail initiatives.

• Bachelor's degree in Business Administration, Finance, or a related field (preferred).
• Minimum of 3 years of experience in branch operations within a credit union or bank.
• Strong knowledge of banking regulations and compliance requirements.
• Excellent organizational and multitasking skills.
• Outstanding communication and interpersonal skills.
• Proficiency in banking software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and collaborative work environment.
• Commitment to work-life balance.
• A chance to make a positive impact on the lives of our members and the community.

The pay range for this position is listed above.

Financial Partners Credit Union is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.