Cashier, Restaurant​/Food Service

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Job Details Description Work to be performed

• Greet customers, receive food orders, repeat food orders, charge the appropriate price for each menu item ordered, receive the correct amount tendered and provide the correct change for each transaction.
• Enact gift cards requested by customers.
• Be familiar with and up-to-date with California Fish Grill Restaurant’s menu and prices.
• Interact with guests in a friendly, fast manner.
• Make corrections to customer orders quickly and efficiently.
• Detect counterfeit money and respond to situations involving counterfeit money.
• Verify age requirements prior to serving alcoholic beverages.
• Treat all customers to ensure their complete satisfaction.
• Report to work in a neat, clean uniform; well-groomed hair and personal hygiene are essential.
• Keep work area neat and clean at all times.
• Clean and maintain equipment used.
• Complete required in-service training, attendance, uniform and dress codes including personal hygiene, and other work duties as assigned.

General Responsibilities

• Supports the Mission, Values and Vision of California Fish Grill and the facility.
• Cooperates with and implements specific procedures and programs for safety, including precautions, safe work practices, established fire/safety/disaster plans, risk management, and security; reports and/or correct unsafe working conditions, equipment repair and maintenance needs.
• Maintains confidentiality of all data, including guest credit card information.
• Complies with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.
• Supports and participates in common teamwork: cooperates and works together with all co‑workers; plans and completes job duties with minimal supervisory direction, using appropriate judgment.
• Uses tactful, appropriate communications in sensitive and emotional situations.
• Follows up as appropriate with supervisor, co-workers or guests regarding reported complaints, problems and concerns.
• Promotes positive public relations with community, family members and guests.

Additional Duties

Performs other duties and responsibilities as required or requested.

Knowledge,

Skills and Abilities

Strong working knowledge of

• Restaurant operations
• Food safety and sanitation
• Quality customer service
• Safe work habits and procedures
• Company rules and procedures, in compliance with and including state and federal laws

Essential Skills

• Properly charge the correct price for food and drink items in an effective, professional manner.
• Operate a POS and credit card equipment.
• Interact with customers effectively.
• Handle multiple tasks.
• Maintain composure when dealing with staff and occasionally under conditions of urgency and/or pressure.
• Continuously reach, bend, lift, carry, stoop and wipe (100% effort).
• Hazards include cuts, slipping, tripping, falls and burns.
• Must be of legal age according to state regulations to serve alcohol.
• Follow written and oral instructions and procedures as directed by the Restaurant Manager.
• Follow company policies and procedures related to job safety, including safety rules and regulations.
• Proficient reading and writing skills.
• Proficient interpersonal relations and communicative skills.
• Ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 lbs or less.
• Manual dexterity.
• Auditory and visual skills.

Core Competencies

• Takes initiative.
• Adaptability.
• Strong teamwork.
• Ability to work at a fast pace.
• Makes sound decisions.
• Customer focus.
• Strategic thinking.
• Optimizes work processes.

Minimum Qualifications

• High School Diploma or GED and 1-2 years related work experience or any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position.
• Prior experience in cashier or food service positions.
• Valid Serv Safe® or other approved Food Handler Certification.
• High level of integrity and honesty.

Working Conditions

Restaurant environment. When warranted, may be required to work beyond normal hours as needed to meet customer needs or restaurant requirements.

• Perform multiple tasks.
• Frequent standing, reaching with hands and arms, stooping and kneeling.
• Maintain composure when dealing with staff and occasionally under conditions of urgency and/or pressure in a fast‑paced environment.

Seniority Level

• Entry level

Employment Type

• Part-time

Job Function

• Other

Industries

• Restaurants

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