Shift supervisor, Retail

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Manage store crew: assign tasks, direct work, and follow up on activities.
• Effectively communicate information between store management and crew.
• Deliver excellent customer service: assist customers with questions, problems, and complaints, promote a positive shopping experience, and uphold customer/patient confidentiality.
• Maintain merchandise and presentation: price merchandise, stock shelves, execute displays, signs, and inventory of weekly, promotional, and seasonal merchandise; reset departments following POGs.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, weekend shifts, overtime, and response to urgent store issues.

• Experience as a retail supervisor.

High School Diploma or Equivalent Preferred, but Not Required.

• Anticipated Weekly
  
  Hours:
  
  24
• Time Type:
  Part time
• Pay Range: $19.26 - $28.81

Mid-Senior level

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families.

• Affordable medical plan options, 401(k) plan (including matching company contributions), and employee stock purchase plan.
• No‑cost programs: wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing different needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We anticipate the application window for this opening will close on: 03/23/2026.