Learner Support Officer Supervisor; Term Time

Reference: JUL

Expiry date: 11:00, Tue, 28th Jul 2026

Location: Downham Market

Hours: 37 hours per week / 40 weeks per year

Salary: £31,423 to £34,024 per annum (inclusive of holiday pay)

Learning Support Officer Supervisor (Term time)

We are a successful, community-focused FE College based in the East of England. We have a thriving Additional Learning Support team and in recent years, the department has grown from strength to strength. We offer an incredible training package and a chance to work within tight knit and supportive teams.

The key responsibilities of this role are to lead, support and supervise the Learning Support Officer (LSO) team in delivering high-quality educational, social and emotional support to pupils with Special Educational Needs and Disabilities (SEND) and other additional needs. The postholder will coordinate daily support arrangements, promote inclusive practice, monitor standards of provision, and work collaboratively with teaching staff, families and external agencies to ensure pupils achieve their full potential.

We offer an excellent package including a generous annual leave allowance of 30 days per year for support staff, five College closure days, pro‑rate Bank Holidays for part‑time, fee waivers on some College courses, a contributory pension scheme with the Local Government Pension Scheme, discounts with local businesses and access to a cycle to work scheme. CWA focuses on staff well‑being and utilises both internal and external resources, such as a well‑being committee and access to a free and confidential Employee Assistance Programme as well as comprehensive training and development.

Job share opportunities are available for the right candidates.

CWA is a Disability Confident employer and offers a guaranteed interview scheme for disabled candidates who meet all of the essential criteria for a role. We encourage you to disclose any disabilities and whether or not you wish to be considered under this scheme.

CWA is committed to safeguarding and all staff appointments are subject to satisfactory references and enhanced DBS checks. You will be required to provide references and undertake an enhanced Disclosure and Barring Service Check as well as a barred list check. All shortlisted candidates will be subject to an online search.

This post is exempt from the Rehabilitation of Offenders Act 1974 but an Exceptions Order may apply.

Full details of our Safeguarding Child and Vulnerable Adult Protection policy can be found on our policies page.

CWA reserves the right to close this vacancy early should sufficient suitably qualified applications be received prior to the closing date.

Closing date for receipt of all applications: 12 noon Tuesday 28 July 2026

Interviews are provisionally scheduled for: Wednesday 12 August 2026