Learner Support Officer; Term-time

We are excited you have visited our Careers page. We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

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Reference:
JUL

Expiry date: :59:00.000

Location:

Downham Market

Salary:
Competitive

Benefits:
We offer an excellent package including a generous annual leave allowance, plus five college closure days pro rata for part-time, fee waivers on some College courses and a contributory pension scheme.

Are you passionate about inspiring young people who have Social Emotional and Mental Health (SEMH) issues to achieve their full potential?

Do you want to make a positive impact on our communities by helping young people to thrive in further education? Then this could be the role for you.

HOURS: 30 hours per week / 36 weeks per year (working days to be agreed) plus up to 5 paid training days per annum

SALARY: £17,318 - £17,587 per annum (Inclusive of holiday pay as this is a term-time only role) (£25,749 - £26,149 FTE)

Due to increasing student numbers and investment into our inclusive learning provision we are recruiting for additional Learner Support Officers to join our team at Downham Market to support our Bridge to Engagement learners.

Our Bridge to Engagement programme enables learners who may not be comfortable at a larger campus to access further education in a small, bespoke campus. Our group sizes are small, meaning that we can offer a highly supported environment, enabling our learners to develop and progress to either further study or employment.

Our support team are integral in providing learners with the tools, knowledge and confidence that they need to succeed, and we are proud of the success of these programmes.

Our Bridge to Engagement provision programmes are designed to support young people with Social Emotional and Mental Health (SEMH) issues. We are looking for innovative and passionate Learner Support Officers who are confident in managing challenging behaviour.

We are a successful, community-focused FE College based in the East of England. We have a thriving Inclusive Learning team and in recent years, the department has grown from strength to strength. We offer an incredible training package and a chance to work within tight knit and supportive teams.

BENEFITS

We offer an excellent package including a generous annual leave allowance of 30 days per year for support staff,
plus
five College closure days,
plus
Bank Holidays (pro-rata for part-time), fee waivers on some College courses, a contributory pension scheme with the Local Government Pension Scheme, discounts with local businesses and access to a cycle to work scheme. CWA focusses on staff well-being and utilises both internal and external resources, such as a well-being committee and access to a free and confidential Employee Assistance Programme as well as comprehensive training and development.

Job share opportunities are available for the right candidates.

For further information specific to the role, or to arrange a visit please contact Kerri Benefer on

Closing date for receipt of all applications: 12 midnight, Sunday 20 September 2026

Interviews are provisionally scheduled for Thursday 1 October 2026

Applicants are expected to ensure their applications are written in their own words.

We reserve the right to use an AI checker on any application.

Please note that all interviews are conducted face to face, we are unable to facilitate online interviews.

CWA are a Disability Confident employer and offer a guaranteed interview scheme for disabled candidates who meet all of the essential criteria for a role. We would…