Intensive Recovery Worker

Job Reference: NWM/645

Hours: Full Time 37.5 hours per week, worked on a rota basis weekend shifts will be required

Shifts: 8:00AM – 4:00PM / 3:30PM – 11:00PM (to be discussed during the interview)

Starting Salary: £24,891 per annum, rising to £25,691 per annum after 6 month probation

Location: Short Stay Recovery House, Birch Tree House, Downham Market - PE38

The Short Stay Recovery House is a 24-hour service for people who have experienced, or are experiencing a mental health crisis but do not require a hospital admission. You will provide support to the people to provide an effective range of short-term intensive interventions to reduce the experience of crisis.

Providing one-to-one emotional support to those in need of support and in crisis. As a Recovery Worker, you will empower and promote independence. You will be motivated and have experience of working in a similar field with people who are experiencing a mental health crisis.

• Support individuals in crisis (presenting in a range of ways, including low mood, depressed, anxious, mania, self-harming, and experiencing suicidal thoughts) to develop their own safety plan and coping strategies to navigate the crisis situation.
• Identify and respond to individuals who become a risk to themselves or others within this time period by working closely with the Crisis Resolution and Home Treatment Service (CRHT).
• Liaise with the Deputy Service Manager when taking new referrals and be part of a full risk handover when accepting new people to the house.
• Complete admissions and discharge paperwork including recovery plans.
• Create and facilitate one-to-one and group sessions for guests to aid in their recovery focusing on client-specific recovery goals.

Please note:

The link to the job description (JD) may not work for all users due to system access restrictions. If you experience any issues accessing the JD, please contact the HR:
Helpdesk

HR@

No formal closing date, the advert will close once the vacancy has been filled, if you are interested please submit your application asap.

Candidates are asked to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx. Once you have downloaded and completed the application form you will be required to upload your application form via the “Apply for this job”. If you need to contact us please contact the HR Department on .

We welcome applications from people from all ethnicities, genders, sexual orientations, socio‑economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.

Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.

Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industry: Mental Health Care