Bookmakers Clerk

Job description

We’re currently recruiting for Full time Bookmakers Clerks in the Downpatrick Area.

This is an entry level position and we are keen for all staff to progress quickly. Therefore, training will be provided to ensure that confidence in all aspects of independently running a successful betting shop are achieved.

The Job:

• Processing bets and assisting with customer queries

• Working as part of a team to assist the day to day running of the shop

• Building relationships with customers and making them feel at home by delivering excellent customer service

• Maintaining high shop standards

Our shop hours are Monday-Sunday, 9am-9pm and contracted hours will be allocated on a weekly rota basis.

The Organisation:

Toals is a family-run business, established in 1932 in Ballymena. Currently there are 50+ shops across every county in Northern Ireland and we offer a telephone betting service, which is available 7 days a week. We maintain our relationship with the local community by sponsoring the Co. Antrim FA.

Essential:

• Full UK clean driving license

• Good communicator

• Flexible - as our business operates 7 days a week

• Good attention to detail and accuracy

• Enthusiastic people person

• Reliable and hands-on team member

• Maths and English at grade C or above (or equivalent)

• Previous experience in a customer facing role or Previous experience with cash handling

Desirable:

• Demonstrable IT skills

• 5 GCSES at Grade C or above

Toals Bookmakers reserves the right to enhance the criteria in order to facilitate shortlisting.

Skills:
Mathematics, Cash Handling, Customer Service

Toals Bookmakers, established in 1932, is a leading independent bookmaker in Northern Ireland, renowned for its dedication to providing premium sports betting and gaming experiences. With over 50 locations, Toals combines decades of expertise with modern technology to deliver exceptional service. The company prides itself on fostering strong customer relationships and offering an extensive range of betting markets, including horse racing, football, and more.

Known for its commitment to community engagement and industry integrity, Toals Bookmakers remains a trusted choice for both casual and dedicated bettors.

• GCSE Maths and English at grade C or above (or equivalent)
• Previous cash handling experience OR experience providing excellent customer care
• Full UK clean driving license
• Willingness to learn and develop in the role.

• Demonstrable IT skills
• 5 GCSEs at grade C or above (or equivalent)