Retail Assistant

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, buildingawarenessand engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference.

We'relooking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people,we'dlove to hear from you.

As aRetail

Assistant,you willjoin an incredible team andsupportthemto encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.

You willbe responsible for:

Assisting the Retail Manager in maximising sales bymaintaininghigh standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.

Ensuring donated goods are processed according to set standards andtimeframes, and that pricing is in line with charity guidelines.

Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.

Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on  Rounding up  their purchase, making an  add donation  for our charity and signing up for our loyalty scheme.

Engaging with the community to drive repeat custom, stock donation, volunteerrecruitmentand community involvement.

Managing volunteers and ensuring allstaffand volunteers are following

Marie Curie procedures and guidelines.

In the absence of the Retail Manager, taking responsibility for the overall management and operation of thestore.

Key Criteria:

Previous retail experience,preferably in fashion/clothing.

Experience of cash handling and financial management procedures(including completion of sales records).

Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,

Ability to work well both independently and as part of a team.

Good organisational skills and the ability to prioritise workload, balancing competing demands.

Understanding of health and safety procedures in a retail environment.

Experience in managing and motivating volunteers is desirable.

Please see thefulljob description here and our candidate pack here

Hours per week:

This is a variablehoursrole

Closing date:28th October.

We are reviewing applications as they are received, so we encourage you to apply early.

• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes; computers and season tickets
• Continuous professional development opportunities
• Industry-leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised Eye Care

At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm.

We actively consider our impact on the planet, embedding…