Boarding Supervisor

Overview

Wignall Animal Hospital
, a Thrive Pet Healthcare Partner, is in search of a full-time Boarding Supervisor to join our growing team.

We offer an AMAZING benefits package, including paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more.

Compensation: Starting at $25/hr, depending on skillset and experience.

• Has experience working directly with animals in a kennel/group setting
• Has at least 1 year of supervisory experience
• Works well independently as well as on a team
• Has strong communication & leadership skills
• Is hard-working and reliable
• Is physically able to perform all duties associated with this position

• Creating staff schedules
• Leading staff training events
• Complete payroll for employees managed
• Work collaboratively with the Wignall Team to ensure a safe and comfortable stay for all pets
• Provide boarding dogs and cats with clean bedding, fresh water and food
• Clean soiled cages, pet accidents, and outside eliminations in a timely manner and in accordance with hospital/kennel protocols
• Maintain a clean, safe and sanitary environment at all times in all kennel areas
• Laundry and housekeeping duties as assigned
• Checking dogs/cats in and out of boarding and daycare following the kennel process
• Using Vetspire & Nova Sheets software to read pet files, record appetites, enter bathroom notes, enter charges, etc.
• Monitor and report signs of illness, injury, or behavior concerns to the appropriate person
• Follow feeding and care guidelines set forth by owners and management/veterinary staff
• Oversee playgroups for safety and manage the behavior of dogs in play groups or one-on-one play using training and tools provided
• Report and escalate any equipment malfunction and safety concerns to Practice Manager
• Follow all protocols set forth in the Kennel Ops Manual which includes how to handle animals that are sick, injured, post-surgical, and/or aggressive
• All other duties as assigned

The Boarding Supervisor is an integral part of the leadership team at Wignall Animal Hospital and collaborates closely with other department leaders to create the best experience possible for Camp Wignall pets and staff alike. The Boarding Supervisor works closely with the Dog Daycare Supervisor and is tasked with managing the boarding employees and ensuring the well-being of the animals boarding at the hospital.

They work directly with the animals providing meals, play time, and specialized care as well as working with the employees and management to complete payroll, staff training events, one-on-one team member meetings and client escalations. Supervisory experience as well as experience handling dogs and cats is required. Boarding Supervisors report directly to the Practice Manager.

The work environment is within clinical practice. The Boarding Supervisor must be prepared to work in a fast-paced environment that can be physically and emotionally demanding. They must be able to handle clients' interactions and be prepared to perform housekeeping duties as described above. Candidates need to be interested in animals and committed to their care and well-being. They must be able to work on their feet for long periods of time and are aware that they can be exposed to bites and scratches, and that the kennel can become a loud environment.

There is a possibility of allergies and exposure to zoonotic diseases and staff members are encouraged to wear protective gear according to situations that may arise.

The kennel operates 7 days a week from 7 am-8/9 pm and does not close due to inclement weather.