Fulfillment Associate; DRACUT
Listed on 2025-12-06
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Retail
Stocking, Retail Associate/ Customer Service
Overview
Fulfillment "Fill" Associate
The Fulfillment Associate is responsible for fulfilling customer orders, ensuring every order is compliant with state regulations. Fulfillment Associates work with direct supervision of retail managers on duty, and report directly to the General Manager.
Core Tasks and Responsibilities –- Receive and process walk-in and online orders via Dutchie.
- Package customer orders while ensuring the correct quantities and product(s) are placed in exit bag.
- Maintain quality and appearance of product by double checking expiration dates, product weight, and lab results for compliance.
- Notify Retail Leadership when inventory levels are low to ensure accurate menu information.
- Maintain organization and cleanliness of Fulfillment vault.
- Request product from IA or TL to restock Fulfillment as needed.
- Complete inventory counts of all products in fulfillment at the beginning and end of day.
- Maintain knowledge of all LRP products and services, while adhering to CCC, state, and local laws.
- Maintain organization and appearance of facility by daily upkeep and light cleaning.
- Assist in start-of-day and end-of-day procedures.
- Maintain a continuous state of alertness to ensure safety for employees, products, and the facility.
- Maintain accurate and up-to-date knowledge on state and local laws pertaining to adult-use marijuana and dispensing adult-use marijuana.
- Follow established LRP policies and procedures, and contribute to development of new concepts, policies, and procedures as necessary to perform job duties.
- Additional duties as assigned.
- At least 1 year of retail order fulfillment required (2-3 years preferred).
- A high school diploma or GED required; college degree preferred.
- Inventory experience is a plus.
- Experience with Dutchie is a plus.
- Retail store work environment.
- May require walking or standing for extended periods, as well as stooping, bending over, or crouching.
- Ability to perform work-related activities for up to 8 hours a day, including repetitive motions and use of hands.
- Ability to lift and carry up to 50 pounds.
- Administrative — Knowledge of administrative tasks and inventory database.
- Computer Software — Knowledge of Windows OS, basic computer navigation, and Office 365 applications such as Outlook, Word, and Excel.
- Knowledge and understanding of state and local cannabis laws and how they apply to the operations of Lazy River Products.
- Active Listening – Giving full attention to what others are saying, understanding points, asking appropriate questions.
- Service Orientation – Actively looking for ways to help people; service-oriented.
- Critical Thinking – Using logic and reasoning to identify strengths and weaknesses of solutions.
- Complex Problem Solving – Identifying problems and evaluating options to implement solutions.
- Time Management – Managing one’s own time and multitasking.
- Monitoring – Assessing performance to make improvements or take corrective action.
- Excellent organizational skills, attention to detail, and analytical abilities.
- Strong written and verbal communication skills.
- Ability to multi-task and adapt to shifting priorities in a fast-paced environment.
- Commitment to learning and continuous development.
- Fluent in English, both verbal and written.
- Ability to adapt with software updates and procedures.
- Ability to handle and count inventory-related items.
- Ability to recognize and problem solve.
- Ability to organize inventory quickly and prioritize customer orders.
- Ability to read small font on labels to ensure compliance accuracy.
- Must be 21 years of age or older and comply with all legal or company regulation requirements for working in the industry.
- Ability to work weekends and holidays if necessary.
- Reliable transportation.
Title:
Fill Associate
Industry: Adult-Use Cannabis (MA)
Pay Rate: $18.50/hour
Location:
Dracut, MA
Status:
Part-time
Pay Type:
Hourly
Pay Status:
Non-exempt
Schedule:
TBD - Must be able to work weekend night shifts
Lazy River Products is an at-will, equal opportunity/affirmative action employer who is committed to providing an inclusive and equitable work environment free from discrimination. We are proud to be an equal opportunity employer who does not discriminate against minorities, women, veterans, people with disabilities, people of all gender identities or sexual orientations.
Check Out Our Website:
Lazy River Products is a cannabis retailer website; no external links included here.
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