Customer Service Representative

Description

Lashbrook is the industry leading manufacturer of men’s wedding bands. Our team of designers, innovators, technicians, artists and customer service professionals are dedicated to providing amazing rings and a great experience. Our growth is rooted in the success of our 2000+ client retailers and we are constantly striving to perfect the delivery of prompt and extraordinary service.

We are seeking a highly driven, passionate, dynamic, detail oriented and hard‑working Customer Service Representative capable of understanding and resolving issues and working to optimize the experience of our customers and entering large, detailed orders received through email and phone. This is not a call center. Candidates with receptionist/office assistant experience will do well in this position.

This is an on‑site position. Pay is $17-$18 per hour depending on experience, plus benefits. Schedule is full‑time Monday‑Friday between 8:00 and 5:00 and no weekends.

• Able to multitask, prioritize, and manage time efficiently
• Goal‑oriented, organized team player
• Self‑motivated and self‑directed
• Excellent interpersonal relationship skills
• One to two year’s previous work experience in customer service or account management or related field required
• Excellent verbal and written communication skills
• Basic computer and data entry skills and experience with the Microsoft Office Suite
• Ability to multitask and manage multiple client issues
• Legally authorized to work in the U.S.
• Excellent work history

• Competitive compensation
• Medical insurance
• Vision Insurance
• Dental Insurance
• Paid Vacation
• Paid holidays
• Generous 401k
• Free breakfast/lunch provided

• Passionate about our work
• Purpose Drive
• Teachable and Knowledgeable
• Kind and Considerate

For 20 years, Lashbrook has been an innovator in fine wedding bands. Today, with its online ring builder, Lashbrook’s clients can design one of over ten billion possible rings, all of which can be produced in our Draper, Utah facility. If you take pride in your work, check out  and click "Build Your Own" to see what Lashbrook is all about.

Job Type: Full-time

Pay: $17-$18/hr BOE