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Senior CX Specialist — Hybrid | Elevate Customer Experience

Job in Draper, Salt Lake County, Utah, 84020, USA
Listing for: Studio McGee
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 70000 - 95000 USD Yearly USD 70000.00 95000.00 YEAR
Job Description & How to Apply Below
Position: Senior CX Specialist — Hybrid | Elevate the Customer Experience

Studio McGee is seeking an Advanced Customer Experience Specialist for our Draper, UT hybrid office. This role handles complex escalations, collaborates across the CX team, and drives ongoing improvements to the customer journey with ownership and leadership by example.

You will own high-volume ticket resolution, contribute to SOPs and training materials, and partner with cross-functional teams to surface insights that enhance the customer experience during peak promotional periods and everyday

We are seeking a motivated Senior CX Specialist — Hybrid | Elevate the Customer Experience to join Studio McGee in Draper, UT, United States.

We appreciate your interest in this position.

Join Studio McGee and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior CX Specialist — Hybrid | Elevate the Customer Experience role at Studio McGee, based in Draper, UT, United States.

Position Requirements
10+ Years work experience
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