Comfort Guru: ‑Class Customer Care
Listed on 2026-10-12
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service, Call Center / Support
Purple is seeking a Customer Care Specialist to provide world-class support across calls, chats, emails, and more from our Utah office. You'll join our Comfort Gurus team, helping customers with post-purchase questions, warranty issues, and returns while delivering an exceptional service experience.
You will learn company policies, maintain up-to-date product knowledge, and collaborate with cross-functional teams to resolve customer needs.
This posting is for the Comfort Guru:
World‑Class Customer Care role at Purple, based in Draper, UT, United States.
Learn more about the Comfort Guru:
World‑Class Customer Care role in the description above.
We appreciate your interest in this position.
Join Purple and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
We are looking to fill the Comfort Guru:
World‑Class Customer Care position at Purple in Draper, UT, United States.
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