Hybrid SaaS Customer Support Specialist
Listed on 2026-10-20
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Canopy in Draper, Utah, is seeking a Customer Support Specialist Tier 1 to join a hybrid team. You will engage with accounting firms’ users via email, chat, and phone, solving issues and guiding users through Canopy features.
The role emphasizes proactive problem solving, learning, and delivering exceptional customer experiences. You’ll work a full-time schedule in a hybrid setup (MWF in-office) with opportunities to influence processes and contribute to a fast-growing company.
Our organisation is growing, and we are hiring a Hybrid SaaS Customer Support Specialist in Draper, UT, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Hybrid SaaS Customer Support Specialist role in the description above.
We appreciate your interest in this position.
Join canopytax and contribute to our ongoing work.
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