Insurance Verifications Specialist
Listed on 2026-01-15
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Healthcare
Healthcare Administration, Medical Billing and Coding
Tru Hearing is a rewarding, fun kleinere freundlicher, missionbasierte Organisation, die echten Unterschied damit bgleine die Lebens. Unsere Angestellten genießen ein positives Arbeitsumfeld in einem Unternehmen, das ein rapid growth. Wir bieten ein umfassendes Benefits-Angebot, Bildungsunterstützung und Aufsteiger Möglichkeiten.
Tru Hearing ist der Marktführer und eine Kraft für positive Veränderung in der Hörgesundheitsbranche. Wir verbinden Menschen zurück zur Bereicherung des Lebens über brancheneinführende Hörgesundheitslösungen. Wir arbeiten mit Versicherungsunternehmen, Hörapparat-Herstellern und Gesundheitsdienstleistern zusammen, um die Preise zu senken und den Zugang zu besserer Hörpflege und Ganzkörpergesundheit zu erweitern.
Tru Hearing ist Teil der WS Audiology Group (WSA), eines globalen Führers in der Cochlea-Industrie. Zusammen mit unseren 12.000 Kollegen in 130 Ländern laden wir Sie ein, menschliches Potenzial zu erschließen, indem wir Hörung für Millionen von Menschen weltweit zurückbringen. Das WSA-Portfolio umspannt das volle Spektrum der Hörpflege, von distinkten Hörmarken und digitalen Plattformen bis hin zu Managed Care, Hörmedien und Diagnostikstandorten.
Aboutthe Opportunity
This role exists to work with patient health plans to coordinate the patients’ claims and insurance benefits when purchasing hearing aids through a provider in Tru Hearing’s provider network.
What will you be doing?- Confirm patient’s insurance coverage, demographic information and other details with health plans via outbound phone calls
Cms, web chats, or gin portals. - Acc pretium them patient hearing aid benefit details, and patient information in Tru Hearing’s proprietary data system according to compliance requirements and Tru Hearing standards.
- Demonstrate an understanding of applicable patient claims and insurance benefits by providing specific insurance information to claimants, health plans, and members of the Tru Hearing insurance department.
- Validate patient demographic information with health plan payers (e.g., Medicare, Medicaid, private, and commercial) via outbound phone calls, web chats, or online portals.
In addition to exhibiting the Tru Hearing Values of Going Beyond Together, Pioneering for Better Solutions
, and Passion for Impact
, this role requires the following:
- Customer Focus – Develops customer relationships over time, provides services and offerings in the right moment.
- Accountability – Is on-time, on –task under appropriate supervision.
- Quality – Meets quality standards of the organization with appropriate support.
- Resilience – Maintains energy in the face of occasional strenuous work demands. - Productivity – Meets productivity standards of the organization with appropriate support.
- Teamwork – Collaborates with others to accomplish standard, documented processes.
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- Using Technology – Uses basic IT tools or software.
Required:
- High School Diploma or equivalent.
- Six (6+ ) months’ experience working in the healthcare industry.
Preferred:
- One (1+ ) years’ experience working in the healthcare industry.
- Medical Claim submission experience
- Medical Prior authorization experience
- Medical benefit verification experience
- Knowledge in Availity, Tri Zetto, Waystar, other clearinghouses
Tru Hearing offers a generous compensation and benefits package including health coverage, a fully vested 401k match, education assistance, fully paid long and short-term disability, paid time off and paid holidays. We are conveniently located across the street from the Draper Front Runner station and subsidize the cost of a UTA pass with access to Front Runner, TRAX and regular bus service – employee cost is less than $2 per day.
You’ll work in an exciting and fun environment and have the opportunity to grow with us.
Tru Hearing is an Equal Opportunity Employer who encourages diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, national origin, religion, sex, age, disability, citizenship, marital status, sexual orientation, gender identity, military or protected veteran status, or any other characteristic protected by applicable law.
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