Technical Program Manager

Job Purpose

Leads the overall journey portfolio of initiatives for strategic, business, and technology roadmaps for both Upbound and Acima. You will develop and execute program strategies, manage project plans, and ensure alignment with business objectives.

• Drives on time, on budget, quality delivery across all teams responsible for delivery of the approved strategic, business, and technology initiatives.
• Drive the end-to-end agile program management framework using methodologies such as scrum, kanban and SAFe.
• Drive agile adoption and maturity plans including but not limited to Scrum Adoption, Quarterly Planning, continuous planning.
• Lead the end-to-end management of strategic, business, and technology initiatives.
• Coordinate and drive the planning activities including milestone setting, budget forecasting, resource planning, and developing a coordinated program plan based off of cross-functional inputs and assumptions.
• Responds to escalated project issues that may impede project delivery and coordinates solutions.
• Monitors and analyzes project metrics to identify weaknesses or problems and to propose operational improvements and cost savings for future projects.
• Produces reports on key initiatives (Key Accomplishments, Next Steps, Key Issues and Risks, Team Measurement and other pertinent metrics as required). Keeps project status updated so dashboards reflect current state.
• Understands technology ecosystem to ensure end to end planning is sufficient. Aligns with all platform and value stream leaders to drive the deliverables required of their teams.
• Leads across value streams and platforms to deliver on enterprise initiatives from a technology delivery perspective.
• Provides overall strategic governance for projects by driving standards, processes and tools used for effective project delivery.
• Collaborate with cross functional teams, manage program budgets and foster a culture of continuous improvement within the technology organization.
• Must possess a strong executive presence and have the ability to interface with executives at all levels.
• Must possess excellent verbal and written communication skills including the ability to explain IT concepts and technologies to business leaders.

• 10+ years of overall experience in IT with 5 or more years of program leadership responsibilities.
• Bachelor’s or Master’s Degree in Computer Science, Information Systems, Business Administration, or related field with 10+ years of experience in a variety of software development methodologies.
• Project Management and Agile certifications a plus.
• Exceptional leadership and decision making skills with the ability to develop and communicate strategic vision.
• Keen ability to lead, inspire, motivate, and collaborate with cross functional stakeholders.

• Full health benefits-Medical/Dental/Vision.
• 401(k) match, 6%/3%.
• DTO (discretionary time off).
• Health savings account (HSA) with company contribution.
• College tuition reimbursement program (STEM degrees).
• Unlimited use of Linked In Learning.

Acima/Upbound are equal opportunity employers committed to ensure that all employment decisions are made on a non-discriminatory basis, and without regard to actual or perceived race.

Upbound Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.