Director, Franchise Operations SSD & AH
Listed on 2026-11-02
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Management
Area Manager, Operations Management, Corporate Strategy, General Management
Job Description
Summary:
Position Title:
Director, Franchise Leadership
Swire Central Department:
Franchise Leadership, Mountain Arctic Pacific USA (aka Swire & Mainstream)
Reports To:
Senior Director, Franchise Operations - Swire
Location:
Salt Lake City, Utah or Denver, Colorado
The Director of Franchise Operations is a pivotal role responsible for the strategic oversight and leadership within an assigned geographical and bottler territory(ies). This leader will serve as the 360-degree 'face of KO’ to the bottler head in the assigned geography, ensuring alignment and delivery of the Annual Business Plan (ABP), while driving performance across topline, share, volume, and other key objectives.
This role necessitates proactive an effective focus on driving execution with bottling partners, performance forecasting with as-needed planning adjustments, execution of controllables, and stewardship to accelerate and ensure key support functions' needs are met. Responsibilities are for the total KO portfolio. This is an exceptional opportunity for a dynamic leader to further Coca-Cola's growth and reputation in the assigned geography, embodying the company’s values and commitment to excellence.
You’ll Do for Us
- Act as the primary point of contact and 'face of KO' to the bottler head in the assigned geography.
- Develop and implement strategic plans in alignment with corporate goals to ensure the annual business plan (ABP) is delivered effectively.
- Drive and support bottler strategies for topline, share, volume, and other key objectives.
- Establish and forecast performance metrics, adjusting plans as necessary to meet objectives.
- Analyze market trends, consumer insights, and competitor activities to inform strategies and optimize performance.
- Ensure execution controllables are in place to drive efficiently toward established goals.
- Identify gaps in performance and implement corrective actions with urgency as needed.
- Ensure the acceleration of key support functions, facilitating collaboration and engagement among cross-functional teams.
- Provide leadership in ensuring that all support functions have the necessary resources and guidance to meet their objectives.
- Cultivate strong relationships with bottlers, stakeholders, and partners to drive alignment and cooperation.
- Represent Coca-Cola values in all interactions, promoting transparency, integrity, and ethical leadership.
- Encourage and pioneer innovative approaches to franchise leadership and operations.
- Promote a culture of continuous learning and improvement within the territory.
- Bachelor’s degree in business administration, Marketing, or related field; MBA preferred.
- Minimum of 10 years of experience in franchise operations or a similar leadership role within the CPG industry.
- Proven track record of delivering strategic objectives related to topline, share, and volume.
- Strong analytical, forecasting, and strategic planning skills.
- Excellent interpersonal, communication, and leadership skills.
- Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
- Leadership & Integrity:
Demonstrate ethical leadership and integrity in all business dealings. - Collaboration:
Foster teamwork and collaboration across functions and territories. - Diversity & Inclusion:
Champion a culture of respect for diversity and inclusion. - Innovation:
Encourage innovation and forward-thinking solutions. - Accountability:
Take ownership and…
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