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Senior Director, Franchise Operations - Swire; SSD & AH

Job in Draper, Salt Lake County, Utah, 84020, USA
Listing for: 0101 Coca-Cola North America
Full Time position
Listed on 2026-11-02
Job specializations:
  • Management
    Area Manager, General Management, Operations Management, Corporate Strategy
Salary/Wage Range or Industry Benchmark: 174000 - 204000 USD Yearly USD 174000.00 204000.00 YEAR
Job Description & How to Apply Below
Position: Senior Director, Franchise Operations - Swire (SSD & AH)

Job Description

Summary:

Position Title:

Senior Director, Franchise Leadership – Swire Department:
Franchise Leadership, Mountain Arctic Pacific USA (aka Swire & Mainstream)

Reports To:

Franchise Vice President, MAP USA

Location:

Salt Lake City, Utah The Senior Director of Franchise Leadership – Swire is responsible for strategic oversight, franchise leadership, and business performance across the Swire geography.

What You’ll Do for Us
  • Strategic Leadership:

    - Lead the development and implementation of corporate and MAP USA priorities into aligned geographic plans and team objectives.

    - Drive and support Swire strategies for topline, share, volume, and other key objectives across the total KO portfolio.
  • Performance Management:

    - Establish business performance metrics and lead consolidated forecasting and business reviews across the Swire geography, aligning team actions and adjusting plans as necessary to meet objectives.

    - Analyze market trends, consumer insights, and competitor activities to inform strategies and optimize performance.
  • Operational Execution:

    - Lead execution through the geographically dispersed franchise team and Swire partners, ensuring clear ownership of execution controllables and consistent follow-through across markets.

    - Identify gaps in performance and implement corrective actions with urgency as needed.
  • Stewardship and Support Function Leadership:

    - Ensure the acceleration of key support functions, facilitating collaboration and engagement among cross-functional teams.

    - Provide leadership in ensuring that all support functions have the necessary resources and guidance to meet their objectives.
  • Relationship Building:

    - Cultivate strong relationships with Swire leadership, MAP USA stakeholders, and cross-functional partners to drive alignment and cooperation across the geography.

    - Represent Coca-Cola values in all interactions, promoting transparency, integrity, and ethical leadership.
  • Innovation and Continuous Improvement:

    - Encourage and pioneer innovative approaches to franchise leadership and operations.

    - Promote a culture of continuous learning, shared best practices, and improvement across the Swire geography.
  • People Leadership and Team Development:

    - Directly manage a team with members located across the Swire geography, establishing clear roles, geographic accountabilities, priorities, and individual objectives aligned with the overall business plan.

    - Own goal setting, regular coaching and feedback, performance reviews, and individual development plans for direct reports; build franchise leadership capabilities and support talent and succession planning.

    - Build a connected, inclusive, and accountable team through regular one-to-one discussions, virtual team routines, and in-market engagement; balance workloads and coordinate execution across locations.
  • Other projects tied to strategic priorities as may be identified according to business need.
  • Requirements & Qualifications
    • Bachelor’s degree in business administration, Marketing, or related field; MBA preferred.
    • Minimum of 10 years of experience in franchise operations or a similar leadership role within the CPG industry.
    • Demonstrated experience directly managing and developing teams across multiple geographic locations, including goal setting, coaching, performance management, and talent development.
    • Proven track record of delivering strategic objectives related to topline, share, and volume.
    • Strong analytical, forecasting, and strategic planning skills.
    • Excellent interpersonal, communication, and leadership skills.
    • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
    Values & Behaviors Expected
    • Leadership & Integrity:
      Demonstrate ethical leadership and integrity in all business dealings.
    • Collabor…
    Position Requirements
    10+ Years work experience
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