Shift Manager

Job Title:
Shift Manager

As a Shift Manager, you will play a crucial role in leading our team during scheduled shifts. You will be responsible for supporting daily operations, ensuring food safety and cleanliness standards are met, maintaining a positive guest experience, and providing leadership and guidance to team members.

• Lead and support team members during assigned shifts to ensure smooth and efficient operations
• Assist with training, coaching, and providing feedback to team members to maintain high performance and morale
• Ensure adherence to food safety, cleanliness, and sanitation standards at all times
• Monitor food quality, order accuracy, and speed of service to maintain an exceptional guest experience
• Handle shift-level staffing assignments, including breaks, station coverage, and task delegation
• Address and resolve customer concerns or operational issues promptly and professionally
• Carry out opening and closing procedures as scheduled
• Communicate shift updates, successes, and challenges to senior management

• Previous restaurant or food service experience required; leadership experience preferred but not mandatory
• Strong communication and interpersonal skills with the ability to lead by example
• Ability to remain calm under pressure and handle shift-level problem solving
• Knowledge of food safety standards and restaurant operations is a plus
• Availability to work 12 hour shifts (3 Day Work Week), including evenings, weekends, and holidays
• Utah Food Handlers Card is required. Serv Safe certification preferred but not required

• 3 day work week scheduling with morning shifts starting at 5:30 am and evening shifts until 11 pm.
• 3 day work week - 2 weeks of MTW then switch to 2 weeks of ThFS, 7 consecutive days off each month
• Opportunity for growth within the company.
• Meal discounts during shifts.
• Personal and professional development opportunities.

• We provide formal training for all new team members as well as ongoing development opportunities to support your growth and success.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.