Account Executive

At Redo
, we’re not just redefining returns; we’re shaping the entire customer experience journey. As a comprehensive customer experience platform, we prioritize every aspect of customer interaction. We thrive when we reduce returns, ensuring our success is aligned with our clients'. Powered by AI Insights, we proactively identify operational and product anomalies, offering tailored suggestions to decrease return rates. Our commitment to transparency is unwavering;
Redo is 100 % free, providing a detailed record of all transactions. Through our innovative return coverage model, we ensure peace of mind for customers without additional costs.

Based in Draper, Utah, we’re experiencing rapid growth and are actively seeking passionate individuals who are up for the challenge of building our product and scaling the company. Join us in shaping the future of e‑commerce and delivering exceptional customer experiences at every touchpoint!

Account Executive

We are seeking a talented Account Executive to join our team s role is responsible for identifying, engaging, and closing new business opportunities. It offers a unique opportunity to travel and meet prospects face‑to‑face, building strong relationships and effectively closing deals.

• Prospect and Generate Leads:
  Identify and target new business opportunities through various prospecting methods.
• Product Expert:
  Become a product and industry expert.
• Sales Presentations:
  Conduct compelling sales presentations and product demonstrations to potential clients.
• Close Sales:
  Negotiate contracts and close deals to exceed sales targets.
• Client Relationship Management:
  Develop strong relationships with clients to ensure satisfaction and repeat business.
• Market Insights:
  Stay up‑to‑date with industry trends and competitor activities to strategically position Redo’s offerings.
• Travel:
  Engage in travel to meet with prospects and clients, providing a personal touch and fostering deeper connections.

• Bachelor’s degree in a relevant field or equivalent work experience.
• 3 years of experience in sales, marketing, or finance.
• Proficiency in selling methodologies.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem‑solving abilities.
• Ability to work independently and as part of a team.

• Experience working in a startup environment.
• Previous experience working with merchants or within a merchant ecosystem.
• Knowledge of ecommerce, B2B, and other business ecosystems.

• Opportunity to work with a dynamic and innovative team in the fast‑growing e‑commerce industry.
• Opportunities for career growth and advancement.
• On‑site gym with showers, pickleball, and basketball.
• Flexible PTO & company holidays.
• Monthly allowance to make purchases from e‑commerce stores to support both existing and potential customers.
• Company HSA contributions.
• Weekly lunches & fully stocked break room.
• $100 monthly babysitting perk reimbursement.
• Office minutes from biking and running trails.

Redo is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive work environment where all employees feel valued, respected, and supported.