Sr. Field Service Technician

Sr. Field Service Technician – Swire Coca‑Cola, USA

Join one of the largest bottlers and distributors of the world’s most iconic beverage brands! Swire Coca‑Cola is committed to providing balance to support you in all aspects of your life, both at work and beyond. We offer the benefits you need for physical, financial, and emotional well‑being.

• Competitive wages paid bi‑weekly or optional pay on demand; overtime opportunities
• Health coverage (3 medical options, dental and vision)
• Health Savings Account with company match
• 401(k) retirement plan with company match
• FREE virtual primary care, acute care & physical therapy
• FREE employee assistance program
• FREE safety shoes annually for most roles
• Seven company‑paid holidays & 3 paid floating holidays
• Paid time off (vacation, sick time, bereavement, jury duty, maternity/parental, disability leave & volunteer time)
• Discounted & free product
• Tuition reimbursement
• Opportunities for career advancement

Enrollment in a Swire Medical Plan is required for some benefits.

Schedule: Monday, Tuesday 8:30 AM – 7:00 PM;
Wednesday, Friday 11:00 AM – 9:30 PM

Pay: $27 – $30 /hr

Job Level: 2

Visit customers in assigned geography to diagnose and repair moderate to highly complex Coca‑Cola beverage equipment provided to customers for resale of Coca‑Cola products. Equipment includes fountain beverage dispensers, coolers, and ancillary equipment. Visits (service orders) are generally scheduled through an assigned dispatcher but can be technician generated proactively. Works under limited supervision.

• Diagnose multiple types of complex fountain machine equipment (e.g. B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine) to determine work, parts, and materials needed and make required repairs.
• Travel to and from customer locations in assigned area.
• Effectively and appropriately interact with customers, management, and associates.
• Upon completion of service call, clean and sanitize equipment and work area.
• Use handheld device to document travel, labor, and materials (parts and supplies) used for each activity.
• Correctly check in and out equipment and materials (parts and supplies).
• Maintain accurate parts inventory ($30‑$35K estimated value). Keep vehicle clean, organized, and safe.
• Perform other duties as assigned.

• High school diploma (or GED) required.
• Ability to complete B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine, and Fundamental Skills certifications within 1 year from hire required.
• CFC Refrigeration Certification preferred.
• 2+ years experience in diagnosis & repair of consumer or commercial appliances required.
• 1+ year beverage service technician experience (EFC, fountain install, bottle/can reactive) preferred.
• Must be at least 21 years of age and have a valid driver’s license.
• Ability to lift a minimum of 50 pounds.

Swire Coca‑Cola is an equal employment opportunity and affirmative action employer that participates in the E‑Verify program as required by law. All qualified applicants will receive consideration for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics. Swire Coca‑Cola does not sponsor applicants for work visas.